Unofficial Mackie User Forums > DL1608/DL806/DL32R/ProDX Mixers
docked iPad loses sync
Rick Scofield:
Had my first sync-drop during a gig on Friday. Happened mid-set, so I didn't notice. Had 4 MyFader users wirelessly controlling their own monitors, and two iPads running Master Fader. I noticed during a break that the one that was docked stopped metering. It would not pass iPad audio to the mains for our break music, which sucked, but we kept the break short and went into our second set.
Couldn't wait around to troubleshoot. Bummed, but don't really feel like it's a complete failure, since the show just went on.
nottooloud:
--- Quote from: Jerrylee on April 15, 2014, 11:25:29 PM ---Yes you are f#*^€d!
--- End quote ---
--- Quote from: Jerrylee on April 16, 2014, 04:58:34 PM ---It's probably an ios issue that is causing the problem. After all it was mentioned by someone here that things were working fine and the all of a sudden not. I had an issue with something in the past not working. And it was because of an app I downloaded. I just restored the iPad and all was fine.
--- End quote ---
You certainly have a lot of opinions for a guy who's never seen the problem.
The issue is somewhere between the two systems, leaning heavily toward the Mackie side. Older DL firmwares didn't suffer from it. Current versions drop out fatally with some DL1608s and all iPads, regardless of iPad or iOS version. Other DL1608s drop out but consistently recover. Having returned mine twice, I now have one of those. Still other lucky DL1608s apparently don't drop out at all. I haven't seen one of those. All of this indicates to me that some sort of DL1608 parts tolerance probably plays a role. Restoring the iPad has no effect whatsoever.
If it locks up fatally, email techmail@mackie.com and demand a replacement. Worked for me. Refer to this thread. They have to do something about it eventually.
Sting:
--- Quote from: Rick Scofield on April 21, 2014, 04:28:23 PM ---Had my first sync-drop during a gig on Friday. Happened mid-set, so I didn't notice. Had 4 MyFader users wirelessly controlling their own monitors, and two iPads running Master Fader. I noticed during a break that the one that was docked stopped metering. It would not pass iPad audio to the mains for our break music, which sucked, but we kept the break short and went into our second set.
Couldn't wait around to troubleshoot. Bummed, but don't really feel like it's a complete failure, since the show just went on.
--- End quote ---
Same thing here. Mackie told me to re install firmware but it didn't help. I found the fastest way to recover is to briefly unplug the docked device then it will recover. I sent Mackie another email but no response. I haven't had much time lately but my next step is a phone call. Smh.
Fluddman:
--- Quote from: Rick Scofield on April 21, 2014, 04:28:23 PM ---Had my first sync-drop during a gig on Friday. Happened mid-set, so I didn't notice. Had 4 MyFader users wirelessly controlling their own monitors, and two iPads running Master Fader. I noticed during a break that the one that was docked stopped metering. It would not pass iPad audio to the mains for our break music, which sucked, but we kept the break short and went into our second set.
Couldn't wait around to troubleshoot. Bummed, but don't really feel like it's a complete failure, since the show just went on.
--- End quote ---
Hey Rick - do you leave the break music playing on the docked iPad and just mute the iPad channel. I usually don't have problems if I go into the music player app and stop the playback - but if I leave it playing it happens.
Cheers
Rick Scofield:
I don't recall if I had stopped the iPad playback app, or just paused it. Strange thing was that I could re-open the music app and hit play and I could hear the playback in my IEMs (thru Master Fader/dl1608), but I had no meters reflected on the docked iPad, and could not control the faders.
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