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Unofficial Mackie User Forums => DL1608/DL806/DL32R/ProDX Mixers => Topic started by: WK154 on July 06, 2018, 01:10:07 AM

Title: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on July 06, 2018, 01:10:07 AM
Since the info is scattered throughout their Website and Webcasts, I thought it would be useful to have it in one place. Please don't clutter this post with other questions or statements unless they have been "officially announced" on Mackie's and their resellers Websites.
Let's address the timeline for this product. The statement was made that early August both DL16S and DL32S will be on the shelf to purchase. That would imply that V5.0.0 of MF should also be available (iPad and Android). We'll see (can you say Beta?). The V5.1.0 will be available sometime in the fall (PC, Mac, iPad and Android versions). This version completes the Dl1608/DL806 and the DL32R FX/Dante  upgrade. The Axis upgrade is version V5.1.1.0 sometime after?
A comparison chart of all 5 Digital mixers is part of the DL1608 info and it leaves both Dl1608 and DL806 at 2 FX channels and the Dl16S/Dl32S/Dl32R at 4. There will be no matrix buss on any mixers other than the DL32R along with Dante and direct drive recording or playback.
Since the preamps are advertised as Onyx+ one could assume individual Phantom power and hopefully no change from the DL32R (Mackie in the past has kept the name the same and changed the design).
Since Ben Olswang is now the Software Manager, I hope he can deliver all that's promised and on time (17 most wanted features). Matt Herrin is the product manager for the new DL's.
As time goes on please add other info. Once the Spec Sheet is available we will have a better idea what the new Dl's have to offer. What's worth a $100 (DL16S) more than a XR18? :)
Title: Re: DL16S/32S "Offical Info from Mackie"th 2019.
Post by: WK154 on July 26, 2018, 07:43:44 PM
Since early August is the "on the shelf" time I consider this as Aug 10th at the latest. That's 2 weeks from now. The count down is on! BenO meet your deadline please.

UPDATE:
It appears that most suppliers that don't have "coming soon" as a delivery date are stating Sept. 21 & 23 as the delivery date. So much for BenO ( a leopard can't change it's spots) and promises! He did say Fall as the V5.0 date, that's Sept. 22 onward. Can't realistically sell DL16S/DL32S's without it.  October sounds like a more likely date. The 5.1 will probably be at NAMM 2019 (January) so don't hold your breath. Mackie's release schedule as I read it indicates the beginning of Winter, that's Dec. 21st til March 20 for 5.1. Axis is after that.

Update:
2018
June 20 --- Introduction of DL16/32 via webcast.
July 31 -- Owners manual was posted.
Aug. 11---- Nothing on anyone's shelf. Next time Sept. 23.!
Sept. 21. -- I now see October 10,24,25 as the new dates. Why do manufacturers have to lie to us, do they think we are fools?
Sept. 28 ---More resellers have gone to "Back-order, out of stock, New pre-order etc. not a good sign I may have to change my October estimate to Christmas soon . Great Job BenO.
Oct. 2 ---- Bufalo in post below coaxed Oct. 30 out of Mackie but then all the other dates came from them or their resellers. Resellers don't like having to make excuses for suppliers. My Oct. estimate may hold after all.
Oct. 10 --- Bufalo received his DL16S but no software to run it.   :)  Still no Reference manual. Great Job BenO and MattHe
Oct 18 --- We now have the USB driver for Windows, real useful.
Oct 29 --- Updated release schedule stating Oct 30 for v5.0 and "early 2019 for V5.1 and V5.1.1" we'll see. My initial estimates above so far were on the money.
Oct 29 -- V5.0 Release Notes are posted. This is a disaster. 13 missing features (first two not included in count) and 29 major bugs to be dealt with in V5.x. That's excluding bugs yet to be found by users.
Oct 30 -- As advertised both iOS and Android versions are up on their respective download sites. Finally something on time. Thanks BenO I don't have to revise my estimate. I could only evaluate the Android Phone version, very limited.
Nov. 23 --- The Master Fader Reference Manual has arrived.  https://mackie.com/sites/default/files/Master%20Fader_V5_0_RG.pdf   Hopefully answering some questions.
2019
Jan  8 --V5.0.1 released. Bug fixes   https://mackie.com/sites/default/files/Master%20Fader%20V5_0_1%20Release%20Notes.pdf
Jan 23 -- Updates on MF release dates July for MF5.1  :(   
March 28 --- MF V5.0.2 is released, so far so good.
May 1--- Master Fader 5.1 Beta program might be here soon.  https://mackie.com/blog/master-fader-beta-program
May 16--- Received Beta program details and download info
Aug 1 --- Missed major milestone for MF 5.1
Sep 1 --- Another month gone by. Hopefully only one more. The iPadOS will be the next excuse  :)  Mackie has given the "coming soon" a new meaning.
Sep 24 --- Apple released iPadOS 13 for the iPad only. Two more days and my prediction of 2 month late falls apart. Com-on Mackie you can do it.
Oct 1 ---- Another month gone and still no MF 5.1
Nov 1 ---- It's now been 3 months behind schedule. Hope November is the final delay Mackie!
Dec 1 --- Another disappointing month with no V5.1 in sight. Maybe the whole team quit? There is always NAMM 2020 Jan 16. I wouldn't want to be the one manning their booth.
Dec 31 --- Another year at end as Mackie's credibility is all but gone. There must be significant internal issues for this kind of behavior.
2020
Jan  1 --- AFAIK release 5 of any Mackie software is usually the end. Proof me wrong Mackie!
Jan 17--  Well another missed opportunity for release at NAMM. Instead all reference to "coming soon" is gone but in the MF one liner.
Jan 18--- According to Artaudio Mackie informed him at NAMM that the release of MF V5.1 will be released "right after NAMM"
Jan 19 -- According to Dave Belknap the release will be at the end of the month (Jan 31)
Jan 30 --- Finally released is 5.1 with a lot of apologies by Mackie does it really matter?
Jan 30 -- Mackie announced no support for AXIS in MF 5. Lots of unhappy campers that were promised 5.2 for AXIS.
March 10 --- Sweetwater discontinued carrying the DC16 (AXIS line)
June 8 -- MF v5.1.1 released. Lots of bug fixes
Sept 1 -- MF5.2 released with AXIS support. How inconsiderate can one company be toward their customers. A new Guinness record!!
2021
April 16 --It has been 8 months since the last point update (prior time frame from 5.1 to 5.2) and no hint about the next release if any about MF. Looks like 5.2 is the last in keeping with Mackie's tradition.
2022
Jan 23 2022 Nothing has appeared for MasterFader. The DL1608 has faded into the past and only the DL16/32S are offerings at high prices and non competitive features. RIP DL1608 and DL32R and Axis.
Dave Schumann has released Mixing Station for the DL32S. What that indicates is a puzzle.
May 1 It's now official that all but the DL16S/DL32S Digital mixers have been discontinued.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on August 01, 2018, 06:59:39 AM
The OM (owners Manual) has made it to the web site. No surprises there. Need to wait for the Master Fader Reference guide for a definitive view of Wi-Fi. So far it's a AP, Client and wired connection. AP mode as described has to have a DHCP server, the rest ?
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: Bufalo on October 02, 2018, 09:44:03 PM
Mackie replied to a Facebook comment I made saying that the DL16S and 32s will be available in "select dealers" Oct 30th, and that MF5.0 will be available same day.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: Bufalo on October 11, 2018, 02:59:16 PM
Well I got notice from Guitar Center and Sweetwater over last weekend that they have stock.   UPS delivered my DL16S yesterday.   So far I have a nicely built metal box with plugs on it that I can't yet use, as Mackie hasn't yet published the software. 
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: Wynnd on October 11, 2018, 05:02:59 PM
That’s good news and bad.  Hope the software is released quickly.  I’m looking forward to it cause I’m considering buying one.  I like the changes over the DL1608 that I’ve been using for the last 5 years.  Waiting for a review online that I trust.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: Bufalo on October 12, 2018, 03:23:38 PM
I'm also pretty sure that Guitar Center wasn't supposed to sell this to me yet, since all the major music retailers now show 10/30 or 11/14 as the availability date.  hah!

Sorry that I've taken this thread off of "Offical Mackie Info," I'll continue conversation elsewhere.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on October 12, 2018, 08:14:10 PM
I'm also pretty sure that Guitar Center wasn't supposed to sell this to me yet, since all the major music retailers now show 10/30 or 11/14 as the availability date.  hah!

Sorry that I've taken this thread off of "Offical Mackie Info," I'll continue conversation elsewhere.
Perhaps I wasn't clear on the "Offical Mackie Info" but it should have clearly included their resellers info and actions (fixed in post above), without which they would not survive. No need to take this elsewhere. Wynnd is another story.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on October 30, 2018, 06:09:36 AM
Version 5 release notes (all 3 pages) are posted. Among the missing features is the Reference Manual, REALLY.  Nothing of any value on networks. 29 bugs listed (listings are a good thing). Can you say partial Beta (Alpha) release. Not for gigs for sure. Maybe next year courtesy of BenO.  Read it for yourself. 
https://mackie.com/sites/default/files/PRODUCT%20RESOURCES/SOFTWARE-FIRMWARE/App_Release_Notes/Master%20Fader%20V5_0%20Release%20Notes.pdf
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on November 04, 2018, 03:17:24 AM
For those of you that might want to listen to more Mackie Marketing BS here is Matt Herrin on the from the "ground up rewrite" of the MF app. He must have been referring to the Android app only. Some mods to the iOS version I'm sure.
https://www.facebook.com/Mackie/videos/2256740504400432/
Matt you may want to review your videos before posting them. The echoey audio for a outfit dealing in sound is really embarrassing or are you showing off FX delay?.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on November 23, 2018, 05:51:50 PM
The Mackie Master Fader Reference Manual V5.0 has arrived. Happy reading for those in need.
https://mackie.com/sites/default/files/Master%20Fader_V5_0_RG.pdf
It also includes DL1608/806/DL32R info. Nothing yet on 5.1 PC or Mac features. Will need a update or new Guide for that.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: LeeSteel on November 26, 2018, 05:07:50 PM
It's getting very confusing now, with so many different models being covered in the same document.
Would be nice to have a guide limited to the 1608. I doubt I will be moving from that model.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on November 27, 2018, 01:01:12 AM
I tried that many moons ago with RR and you can see the results. Useless if you have a specific product. Haven't even recognized the new DL line  >:D. He did add the Behringer and Presonus lines  :thu:

Mackie of course treats it as one line with significant differences.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: LeeSteel on November 27, 2018, 11:53:49 AM
I was referring to the actual manual, not the forum but I understand that frustration as well. Steinberg has the same issue with their forum.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on November 27, 2018, 04:11:44 PM
In defense of Mackie's manual (I know that seems unusual coming from me) , it's one of the better ones out there and they do try to separate models. Behringer has almost nothing of value and it is my biggest complaint against them. The computer industry many decades ago realized that a searchable manual (Help drop-down menu) needed to be part of any reasonable app. Mackie at least has it available in PDF form in setup. Some misguided soul at B.. thinks that the new answer is U-Tube tutorials  :facepalm: . or some outdated Wiki much to the chagrin of the Midas folks. Even worse is their multi-lingual versions that are almost useless. Mackie rushed the V5.0 manual and I hope they clean it up later. They also have some bad advise about WiFi.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on December 15, 2018, 05:48:07 AM
Buried in the back of the Reference Guide is a list of bug fixes for V5.0.1 but no release is on the Google Play store, what gives? Is V5.0 the same as 5.0.1?
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on January 10, 2019, 09:09:27 PM
V5.0.1 finally released see update:   https://mackie.com/sites/default/files/Master%20Fader%20V5_0_1%20Release%20Notes.pdf
Claims updated Reference Guide but haven't found any evidence of it.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: LeeSteel on January 11, 2019, 03:12:34 AM
I don't have that any more  :D :D It's the furthest thing from my mind.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: Hardy on January 11, 2019, 11:20:57 AM
Is the Mackie V5.0 manual cleaned up at this point? What seemed to be the biggest problem with it?
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on January 24, 2019, 07:11:10 AM
New update schedule for various releases.
Master Fader 5.0.2
This update will be ready for DL16S and DL32S customers in March. This includes Android small tablet compatibility and additional bug fixes.
Master Fader 5.1 Beta Program will begin in April. Program details coming soon.
Master Fader 5.1
This will be ready for DL16S, DL32S, DL806, DL1608, DL32R and DL Dante Card customers in July. This includes iOS, Android, macOS & Windows compatibility and import/export functionality.
Master Fader 5.2
This will be ready in Q3 for DC16 customers. This includes iOS, Android, macOS & Windows compatibility and Master Fader Follow Mode.
I hope they can keep this schedule and it's certainly not "early 2019".  :lol:
My prediction on the above dates is to add two months to be realistic  :) . My DL1608 is going back in the box for another six to eight months  :(  .
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: Boatman on January 31, 2019, 12:01:51 AM
When using Master Fader 5.0.1 there is now an “updated” reference guide supplied rather than a copy of Version 4.5. However, it does not speak the truth to the actual software, especially on the matter of importing and exporting Shows.

The Reference Guide speaks about using the Settings/System Backup to gain access to the process of “Import/Export” but the only option available is a total system reset. Does anyone know how to import a Show in MF5 or must we wait for another software update?
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on January 31, 2019, 12:14:21 AM
When using Master Fader 5.0.1 there is now an “updated” reference guide supplied rather than a copy of Version 4.5. However, it does not speak the truth to the actual software, especially on the matter of importing and exporting Shows.

The Reference Guide speaks about using the Settings/System Backup to gain access to the process of “Import/Export” but the only option available is a total system reset. Does anyone know how to import a Show in MF5 or must we wait for another software update?
In the V5.0 release notes 3rd entry in future upgrades Import/Export says it all. Patience is a virtue  :)
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on March 28, 2019, 04:54:58 PM
March 28 2019 and Mackie makes another scheduled event, the release of 5.0.2.
https://mackie.com/sites/default/files/PRODUCT%20RESOURCES/SOFTWARE-FIRMWARE/App_Release_Notes/Master_Fader_v5_0_2.pdf
Software is up on iOS and Android sites.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: Boatman on March 28, 2019, 09:03:35 PM
Thanks for the update. Will load and look.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on May 02, 2019, 04:52:48 AM
Well I thought that its supposed to be Master Fader Beta program so why do you list it under DL16/32S/DL1608/DL32R  info not Master Fader Mackie? Marketing must be a mess by now. No updates on their Web Site on many fronts, no marketing Dineros? Not a good sign.
Here is the Beta program signup.   https://mackie.com/blog/master-fader-beta-program     have at it.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on May 19, 2019, 06:56:52 PM
Received Beta download info and ridiculous conditions (NDA). I terminated any further involvement with it. Not to worry there's  a fool born every minute. :) and Mackie's counting on it.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on August 06, 2019, 04:25:41 PM
Here we are in August and no clue about the "July" delivery of Mac, PC or any updates for the iPad or Android. Anyone here have a clue on delivery or will my two month delay estimate stand? Leaving Manchester UK tomorrow  :)
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: Wynnd on August 07, 2019, 02:43:48 AM
My guess and it is only a guess, is probably in 30 to 60 days.  We are all waiting for MF 5.1
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on October 01, 2019, 07:24:26 AM
Well its midnight and gone is any hope of meeting my 2 month late release of MF 5.1. Maybe Mackie didn't want to steal Apples thunder with all their new products  :). Maybe we'll see the "Trick or Treat"  :lol: version of MF 5.1 from Mackie. Mackie could also wait for November, their traditional release month of new software or then again we may have to wait for Christmas.  :( Place your bets now or buy a Lottery ticket.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: JohnMHoyt on October 02, 2019, 03:45:49 PM
Well its midnight and gone is any hope of meeting my 2 month late release of MF 5.1. Maybe Mackie didn't want to steal Apples thunder with all the new products  :). Maybe we'll see the "Trick or Treat"  :lol: version of MF 5.1 from Mackie. Mackie could also wait for November, their traditional release month of new software or then again we may have to wait for Christmas.  :( Place your bets now or buy a Lottery ticket.

Sigh....  I'm waiting patiently.   I've held out hope I could leave this apple stuff behind because I'm sick of the issues with the little things that should just work. 
Not to mention expensive repairs and outright purchase price.
The ONLY thing I use iPads for is as a control surface for the Mackie.   
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on November 01, 2019, 07:16:44 AM
Well another month gone by. I guess we all got a trick instead of a treat. A sad state of affairs.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on November 28, 2019, 02:38:04 AM
Well another month gone by, it's time to roast the Turkey's at Mackie. It's now been four months since the last update of demo-ware. Actually it's been more like nine months since the original Marketing B.S. about 5.1. Until Mackie finally gets their software group in order they are best selling analog mixers and speakers. It's time for their owners Transom to take a hard look at the performance of their investment. Behringer, no angel in this business may even beat Mackie to their unannounced v2.0 firmware for X-Air. They already released V4.0 for the X32 series and will bury Axis with the Wing. Mackie is only trying to keep up with what should have been the top priority several years ago while they were briefly ahead. Reminds me of V1.4 days by Mackie. Old habits die hard.
Update:
It's seems that a change in guard is underway based on job openings at Loud Audio LLC (Mackie) at the top (VP) level and in tech. Hope this will help down the road but not certainly on this issue.
Recent job openings:
Vice President Of Product Development
Vice President of Sales and Marketing
Embedded Systems (Firmware) Engineer
Digital Marketing Manager
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on December 24, 2019, 12:44:40 AM
Well another month bites the dust, apparently this time the head Grinch stole the code for V5.1 MF. So can we officially declare V5.1 as vaporware? I do remember Mackie stating that the release should be perfect and without issues. That of course is their understanding of software development since perfect will never happen.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: nedorama on December 24, 2019, 07:40:37 PM
Well another month bites the dust, apparently this time the head Grinch stole the code for V5.1 MF. So can we officially declare V5.1 as vaporware? I do remember Mackie stating that the release should be perfect and without issues. That of course is their understanding of software development since perfect will never happen.

Thinking that anything will happen the week of Christmas or next is too much. Wait for NAMM; I'm going and will be happy to talk to the folks at LOUD to see if more will be revealed or if they're demoing 5.1.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on December 25, 2019, 01:35:24 AM
Well another month bites the dust, apparently this time the head Grinch stole the code for V5.1 MF. So can we officially declare V5.1 as vaporware? I do remember Mackie stating that the release should be perfect and without issues. That of course is their understanding of software development since perfect will never happen.

Thinking that anything will happen the week of Christmas or next is too much. Wait for NAMM; I'm going and will be happy to talk to the folks at LOUD to see if more will be revealed or if they're demoing 5.1.
My concern is that BenO enticed the Mackie firmware guy to an Amazon job (opening for a firmware engineer at Mackie). This would be a real blow to Mackie and could prevent V5.1 to be released. You'll enjoy this article (play the video instead of the text) about cross-platform development on iOS/Android/macOS. Mackie probably didn't take this route (too bad).   https://academy.realm.io/posts/swift-on-android/ by Eric Wing.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: Peebo on December 30, 2019, 12:53:12 AM
I can't believe Mackie is being so quiet on the 5.1 update.
All the hype .... and endless waiting. :-\
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: ToH2002 on January 04, 2020, 10:11:55 AM
Found this on Mackie's Facebook page (posted yesterday):
Quote
Thank you for your interest in Master Fader 5.1!

While we are making progress in the beta testing phase of development, we don’t have an official release date. We are now in phase 3 of 3 in our testing, so it shouldn’t take too much longer before the public release.

If you’d like to join the beta test, you can email mfbeta@mackie.com with your mixer model and desired platforms (iOS, Android, Mac, PC).
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on January 04, 2020, 05:13:07 PM
Found this on Mackie's Facebook page (posted yesterday):
Quote
Thank you for your interest in Master Fader 5.1!

While we are making progress in the beta testing phase of development, we don’t have an official release date. We are now in phase 3 of 3 in our testing, so it shouldn’t take too much longer before the public release.

If you’d like to join the beta test, you can email mfbeta@mackie.com with your mixer model and desired platforms (iOS, Android, Mac, PC).
Mackie now holds the record for the longest private Beta test in the software industry. Maybe will see it at NAMM?  ;)
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: nedorama on January 06, 2020, 01:28:31 AM
How long has it been? Seems like not that long, and in the Music industry, there are multiple companies that went over a year before delivering updates. Mackie and Loud aren't Adobe, Microsoft or even AVID, MOTU or Yamaha/Steinberg.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on January 06, 2020, 03:15:55 AM
How long has it been? Seems like not that long, and in the Music industry, there are multiple companies that went over a year before delivering updates. Mackie and Loud aren't Adobe, Microsoft or even AVID, MOTU or Yamaha/Steinberg.
The difference is stating "coming soon" vs no notice until it is available not the time between updates. Or claiming that it's in Beta test and still looking for beta testers ten months later.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: nedorama on January 06, 2020, 05:33:59 PM
That's nothing in terms of music software. URS Plugins is still claiming to be working on AAX versions of all of their RTAS plugins, and that was announced October 2011. Sonoma Wire Works took 2 years to update Drumcore. As a public company, LOUD doesn't have to tell you anything, and is also bound by the same rules other public companies are like AVID - they don't announce when updates are coming. 

We all have accepted that the update is late and when it comes, it comes, yet you seem to be personally attacked by this delay - I'm not sure why. Hope that you can work through this resentment and enjoy music making/live music.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on January 06, 2020, 07:49:05 PM
You don't seem to get it, I have long since gone past any Mackie dependence on small mixers I just don't like their business practices. As long as people like yourself are satisfied with this they will continue that practice until they're out of business. I would rather see them survive and provide competition in this field. They just need more competent staff and management some of which is happening now. It's the apathy of customers that allows some of the players to do this. Yamaha is a great example of announcement to product where you can buy the product once it's announced. Even Behringer has learned a lesson and Wing was available one month after announcement unlike Mackie, just look at the timeline I maintain here. "Soon" according to Webster is "without undue time lapse"  :)
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: JohnMHoyt on January 12, 2020, 05:51:59 AM
We all have accepted that the update is late and when it comes, it comes, yet you seem to be personally attacked by this delay - I'm not sure why. Hope that you can work through this resentment and enjoy music making/live music.

You.... I like you....

8-)
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on January 31, 2020, 09:37:27 PM
Now that the release of a long promised product is reality we'll see if it was all worth it. :) :) :)
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on February 15, 2020, 01:43:22 AM
Before Mackie can delete all evidence of their lies about what they are going to provide here is the link:
https://www.youtube.com/watch?v=18Ffr-_V4Ts&fbclid=IwAR2SV9FCvoQIFgw6GGqRhrNEJlFY90KRGDyAC9JJXB3VJ7xz3oRT5LbIURA
Pay attention to the screens on the PC and Mac versions. Released is quite a dumed down version for the PC and Mac. The tablet view and a full view now only the tablet view.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: dpdan on February 15, 2020, 03:53:04 AM
thank you WK!
Matt says,,,
"and finally, we have our flagship in the series, the Axis Digital Mixing System"

strange way to treat your company's flagship product
 
(http://www.misc.kurysound.com/miscuploads/desktop_5.1.png)
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on February 15, 2020, 06:51:49 AM
You welcome Dan. BenO also stated that they would release MF 5 in stages due to the complexity with all the different models of mixers. That was also changed with the crazy idea that it's all one product when it's not.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: dpdan on February 15, 2020, 07:00:28 PM
yep,
Ben is most likely in contact on a regular basis with a few friends he made while working at Mackie, and I bet he is really sad about their decision to ditch the DC16.

This DL line was his baby
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on February 15, 2020, 09:15:29 PM
AFAIK Ben was a survivor and has been with Mackie since Greg's time around 2002 Greg left in 2003. It must have been pretty frustrating to work under a bunch of bean-counters and probably had enough or the offer from Amazon was that good. I don't know if he had any hand in some of the code, he had his masters in the UK in DSP technology. He may also have enticed some of his fellow Mackie friends to go with him.

P.S. You can also look at it another way and say that he didn't finish his pet project and instead killed it. Traditionally Mackie's software department has been a revolving door.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: dpdan on February 15, 2020, 10:13:17 PM
it is sad to me nonetheless.
I did not know that Ben was with them that long.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on March 11, 2020, 06:13:23 PM
Well the story unfolds about AXIS. It seems that the powers to be just like the prior D8B decided to kill the product and you will no doubt see the docs in discontinued items under support soon. Sweetwater certainly doesn't want be be holding dead inventory.
https://www.sweetwater.com/store/detail/DC16--mackie-dc16-control-surface-for-dl32r
So this may have been the reason for BenO's departure from Mackie. Not unlike the story with Tracktion, Julian Storer and Mackie around 2007. Time will tell.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on April 18, 2020, 06:48:56 PM
Well the RM v5.1 has made it quietly to the website
https://mackie.com/products/master-fader-control-app
All 8 pages of additions  :(  No sign of the once touted PC workstation view. No sign of the much needed bug fixes for v5.1.0
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: dpdan on April 19, 2020, 02:44:10 AM
sad, very sad. 

I am listing my second and only remaining DL32R this weekend.
I may try Craigslist first.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: dpdan on April 19, 2020, 02:49:23 AM

https://www.sweetwater.com/store/detail/DC16--mackie-dc16-control-surface-for-dl32r


strangely, this link takes me to the new iPad
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on April 19, 2020, 04:32:05 PM
Yup Sweetwater is erasing all signs of the DC16 and here is their last one, their demo unit.
https://www.sweetwater.com/store/detail/DC16--mackie-dc16-control-surface-for-dl32r?cond=DC16d2
I guess they weren't a happy camper either.  :)
Cheers

P.S. I asked RR to add Yahmaha and others to the mixer list here but no response.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: dpdan on April 19, 2020, 10:42:07 PM
Sweetwater will be lucky if they get a buyer at any price.... :(
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: dpdan on April 20, 2020, 02:05:50 AM
I have listed my last DL32R mixer on eBay... It has a starting bid of $9.99 and no issues whatsoever.

https://www.ebay.com/itm/164167259626



Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on May 21, 2020, 10:07:03 PM
As of 5/21/20 calling for support ends in a partial message and disconnect. Apparently Mackie is shut down and if anyone is working to fix 5.1.0 it's not obvious. Social distancing from a computer must b something new. Customer service is non-existent.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: JohnMHoyt on May 21, 2020, 10:10:11 PM
As of 5/21/20 calling for support ends in a partial message and disconnect. Apparently Mackie is shut down and if anyone is working to fix 5.1.0 it's not obvious. Social distancing from a computer must b something new. Customer service is non-existent.

I figured development would be freakin awesome during a shutdown!  Nothing to distract you. =)

I've had my in-ears at Westone since March...   No sign of them, as they are closed down too apparently =( :(
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on May 21, 2020, 10:34:23 PM
Yes I was thinking about posting a Mackie/customer relations post but held back for this to subside. It has become clear that after Greg Mackie (2003) sold out, customer relations became a thing of the past and only profits mattered.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: dpdan on May 22, 2020, 05:39:44 AM
sad, but I guess I got out just in time  :(
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on September 02, 2020, 03:43:39 AM
Sad that Mackie can't be honest with their loyal customer base. Releasing MF 5.2 with AXIS support after stating that there will be no additional software releases for AXIS. Can anyone trust anything that they release anymore.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: Wynnd on September 02, 2020, 06:21:04 PM
I feel the pain, but I'm glad that someone in software development saw the value of the Axis system and decided to move that direction anyway.  I was personally afraid that Master Fader development would stop at 5.1 and I'm glad to be wrong.

I think I'm done purchasing mixers.  The pandemic has put a serious damper on sound jobs and music gigs.  So the DL16S will have to carry me to my demise.   (Hopefully twenty years.)
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on September 02, 2020, 06:38:37 PM
I remember you saying that about your DL1608 and here you are with the DL16S  :).  Twenty years is a long time and this business like many others will get past this problem and progress will be made in this field. I wish you more than Twenty years and of course you'll buy more gear  :) Cheers
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: Wynnd on September 02, 2020, 06:47:22 PM
I sure did say that with the DL1608.  Then my recording mixer stopped being supported.  That was the straw that broke that camel's back and pushed the new purchase.  Seems to me that I bought the 1608 in 2013 for about $1200. 
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on April 16, 2021, 09:28:00 PM
It looks like Mackie has no more innovations for Master Fader. Is it the end of the line?? Any rumors? Is this Mackie's version number death?
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on January 24, 2022, 02:07:48 AM
Is this the indication that it's the end of Mackie's digital mixer line?
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: JMC89 on January 24, 2022, 09:47:26 AM
Has anyone from Mackie ever posted here with updates?

It’s anyone’s guess what’s going on but if history is any indicator, another NAMM has just passed without any news or updates. Combined with part of the product line being discontinued, this doesn’t bode well for the future.

The budget digital mixer market is limited to a few players. Given that it’s the hardware sales that pay for the software development I think they have now priced themselves out of a competitive sub $1000 market and are on the slippery slope.

Soundcraft Ui12 $375
Behringer XR12 $399
Midas MR12 $399
Soundcraft Ui16 $499
Behringer XR16 $549
Behringer X18 $649
Mackie DL1608 $699 (discontinued)
Behringer XR18 $699
Midas MR18 $799
Mackie DL16S $849

I seems that all Behringer products jumped $100 in price, while the Mackie products have jumped $150-200.

All these prices are from Sweetwater. Search for Mackie and sort by popularity and you’ll notice that no digital mixers appear until half way down Page 3.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: WK154 on January 26, 2022, 12:26:31 AM
JMC89 way back when Ben Olswang used to communicate with this forum with News and updates. Please also remember that Behringer has not participated in NAMM for at least two years. So using NAMM as a date for new products although traditional may not be the best time to introduce a product especially if the real time frame is eight to ten months later just to delay competitors product purchases. Mackie is notorious for this tactic
Cheers.
Title: Re: DL16S/32S "Offical Info from Mackie"
Post by: JMC89 on January 26, 2022, 03:47:17 AM
Behringer has stated why they pulled out of NAMM:

https://www.linkedin.com/pulse/why-our-last-namm-show-uli-behringer

I saw that Mackie recently announced several products at Virtual NAMM this year. More low-end stuff like ring lights for $45 so they’re definitely trying to attract the attention of the buyers who usually descend upon NAMM.

January is a pretty important month for intake booking. With no NAMM show to hold private meetings to show off pre-release hardware, a press release now is the only practical way to book orders and estimate units for the initial production run.

With no MF updates and no replacement products announced, just discontinued products like DL32R, DC16 and now DL1608, it’s looking like the end of the line for Mackie digital mixers.

Whether or not this is due to parts shortages or simply low 2021 sales, they are not trying to do anything at all to avoid the appearance of exiting the digital mixer business.