Unofficial Mackie User Forums > DL1608/DL806/DL32R/ProDX Mixers

Mackie DL32R locked up during show

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JohnMHoyt:

--- Quote from: dpdan on March 19, 2018, 06:14:32 AM ---put that sucker on eBay with a used iPad and router then buy a new one,
you could also get extended warranty from Square Trade for the new one.  :P
     

--- End quote ---

I was talking with my wife last night about options and the X32 is just not a good option for us...   3 spaces for the mixer, 2 for the s16 to get enough ports and then another 2 for a xlr panel to move the jacks of the X32 to the outside of the rack where we could reach them, then the recording card.  Lots of break points, more weight and size and a new rack.

So, I may just buy another Mackie DL32R even though it is a bit long in the tooth and no development that we can see happening.   Going to kick myself if 6 months from purchase, they release a new model!

I'll move the existing one into the studio and it will give me a mostly working mixer there for rehearsals, practice, recording, etc, and be a backup.

Funny you should mention power conditioners....   The first time this happened, when the thing was brand new, I was on stable power and using a big monster toroidal power conditioner from my work. It was about 2000 bucks. But it was so heavy, and took up so much room (it's bigger than the mixer) that we stopped carrying it years ago. That thing has the most stable output you have ever seen an o-scope on, it's a thing of beauty.   Soooooo, the very first time this happened to the mackie, I guarantee it wasn't power related. I don't know what caused it. 

The second time was with stable power at a commercial venue and I think it was heat related. Yes, a furman was in place.

This time was on power filtered by the pro sound company with a rack of filters, then into my furman, a different one from the 2nd time.... Guaranteed not heat, it was outdoors with a good breeze, both fans turning, low 70s temps, though, the sun was out, and may have been hitting the front rack at the beginning of the show and the black absorbing heat - but by the time it crashed it was dark and temps dropping....  Soooo, not thinking heat.

As I went through more of the video, and we headed into that second half of the second set, the band got hotter, and the crowd got bumpin - lots of great dancers and footage - and damn, no sound from the board!

OH!  One other thing when it crashed the very first time - I had a computer connected and was recording to it - the audio to the computer stopped too! So the USB goes dead when this happens.
Only the Ins/Outs remain active in the last mix state....   I believe the effects engines die too because in the video clips there are no effects and they were on during the previous song before the crash and the sound tech says they did not kill them before the crash.

WK154:
Let me address the recording card issue first. The SDHC spec is only "officially" good to 32GB but Behringers ad refers to 64GB for 2 cards. So what's wrong with this picture? Well Microsoft in Windows 98 had Fat32 able to go to 2TB. So what happened? In an attempt to move their customers to NT and the NTFS file system they crippled the FAT32 formatter. Unfortunately there are lots of 3rd party apps that will in fact format it up to the original 2TB. Microsoft did not disable the read/write function. I am using a 128GB USB stick regularly without issues with a FAT32 format. My Zoom Q4N is used with 64GB SDXC cards without issues formatted with FAT32. It cant use exFAT. 6 hrs of 720p video plus 48 kHz of audio (stereo) uses ~ 32GB. Based on Behringers 3hrs of 32 channels (64 GB cards) for one of the cards running 3 hrs that would put 128 GB at 6 hrs.  More than enough even for your application and it's easily exchanged for a new one and beats dragging a fragile hard-drive around. I don't have the card at present so I can't be certain of the capacity but someone certainly can answer that question.

Correction the Q4N cant use exFat.

WK154:
As to the X32r and a X16 I would certainly approach things differently. I would make a two stage-box setup 4U (room for the router) and 2U with the single network cable between them. This in my experience lends itself to less cable clutter on stage instead of all from the same box. The boxes would also be lighter to transport. The rear connector layout can easily become the front with the right box (front and rear rails short box). Since I don't have enough detail on your specific setup It's only a suggestion. Since I have the tools to make boxes this has never been an issue. Your mileage may vary.

Weogo:
Hi Folks,

John, bummer about the gig and recording!

I posted about this on the LAB:
 http://forums.prosoundweb.com/index.php/topic,166836.0.html
Interesting comments. 
Even some of the big-name mixers have had show-stopping re-boots.
 
POWER:
On the internet we can read bad stuff about pretty much every digital mixer.
I would bet that a significant number of these problems are power related.

Do you meter the power for every show? 
A basic three-prong tester and volt-meter will show most, though not all, common problems.
Are you using a UPS?

SurgeX is probably the best surge protector you can get.
The SA-82 is plenty of protection for a digital mixer, router, DSP, digital wireless and
other things that you don't want to re-boot because of a power glitch.
Most other surge protectors use MOVs.  A few of these lower cost protectors will
indicate when their MOVs are no longer protecting, but most don't.
I don't always use my SurgeX unit, but I ALWAYS have anything digital on a UPS.

RECORDING:
With the USB drives, I have been stopping/restarting recordings, mostly to mark the end of songs.
This also saves everything up to that point.
I'm using USB sticks, or an SSD in a USB case, no fragile spinning drive issues.
One venue has a laptop installed next to the mixer so there I'm tracking directly to Reaper.

WK,
I own a DL1608, installed one in a local venue, own a DL32R and have two installed in local venues.
These are regularly doing 4~6 hours shows.
One does a bunch of 8+ hour concerts over the summer.
Last Saturday mine did theater from 6:30AM on to 3:30 off.
I have heard of no re-boots during a show, ever.
Frankly, for you to state these mixers need re-booting "about 2-2.5hrs"
makes me question your motivation for posting this.
Please back up your statement.
I want to believe you are posting to make the world a better place.

For me, all of this equipment is just tools.
I own AKG, Audix, Audio Technica, Countryman, Crown, Earthworks, EV, Heil, Rode,
Sennheiser, Shure, and even a couple Radio Shack microphones.
Generally, the best mic for the job gets used.
I own and use a Midas MR18 for some small gigs where it has the specific feature set needed. 
Considering the gigs I do, budget issues, time constraints, pack space, crew, recording options, etc.,
the DL32R is generally my first choice mixer.

John, if you want to consider something different, last week I did a show and the band
showed up with their own tech, carrying an Allen & Heath SQ5 and stage-box. 
(Contrary to the rider we were sent.  Also per the rider, we had six monitors on deck, and
they were carrying IEMs!)
He used our Cat5E between the stage and FOH, and all went well.
Seemed like a nice mixer, lots of ins and outs, and has some nice features.
From reading LAB posts, this mixer looks promising, but there are some early adopter issues.
For Ipad mixing I still prefer the DL32R over the A&H app.

Thanks and good health,  Weogo
 

WK154:
WEGO
The 2-2.5 hr. preemptive reboot was for those that had a prior problem not for the general DL32 user base. I use a battery powered system for most venues, it comes with it's own problems, but not during the performance. The recording is limited to a max of 4 GB so it already has a saving feature in FAT32. I don't know if anyone would want to record for that long without a break.
So are you doing your part in this World?

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