Unofficial Mackie User Forums > DL1608/DL806/DL32R/ProDX Mixers

Aux issue last night

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Wynnd:
I haven't gone through all the troubleshooting yet, but last night after working in the first set, Aux 4 would quit sending anything to the Aux 4 master.  I could get it working, but any change in screens would reset it again back.  (No signal reflected on the Aux 4 master in spite of indicated input signal and raised channel slider.)  I ended up moving those duties to Aux 5 which worked just fine the rest of the night.  The unit is about a month old and this sounds like a hardware issue to me.  (I fully shut the ipad off and restarted it.  No change.)   Last night I had the extra Aux available.  That won't always be an option.  After running through all the suggested troubleshooting in the manual, I will probably be contacting Mackie. 

Anyone else run into this issue or something similar?

RoadRanger:
I'd try deleting the Master Fader app and reloading it.

Wynnd:
Will give that a try.  I'd really prefer it be a software glitch.  Testing should be interesting.  (How do you verify the problem after moving equipment?)  Will check it out with the current config then delete and reinstall.  (Do I lose all my shows?  Better look that up.) 

RoadRanger:
Until Mackie allows us to backup shows to dropbox or some such I keep everything in one show with snapshots for each band I work with. The DL1608 can only store one show.

Wynnd:
Found the problem and it's not Mackie's or Apple's.  The user, me, switched the Aux 4 master to post fader.  Working down through the menus threw me off.  I forgot how this is similar to an analog mixer and hit the wrong button.  Guess it's part of the learning curve.

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