Cacophony Forums

Unofficial Mackie User Forums => DL1608/DL806/DL32R/ProDX Mixers => Topic started by: thedrums on January 30, 2020, 08:05:35 PM

Title: Master Fader 5.1 Released!
Post by: thedrums on January 30, 2020, 08:05:35 PM
It’s finally here!!
Title: Re: Master Fader 5.1 released
Post by: JohnMHoyt on January 30, 2020, 08:55:31 PM
If you didn't get the email:

To All DL Series Customers,

Today we are officially releasing Master Fader 5.1. We know the long delays, the changing timelines and the lack of updates were frustrating – and we truly apologize.
 
While there was a myriad of things contributing to the delays, please know our goal was to ensure a stable, reliable release. We learned a lot from this release and please know that any and all feedback that has, and will be given, is heard and is important to us.

We also want to send a massive thank you to all of you who helped out during the public beta. You are incredibly valuable to us and our software engineering team.

Thank you for sticking with us.

Want to keep up on the latest Mackie news? Follow us on Instagram, Facebook, Twitter, and YouTube.

--- 

What's New with Master Fader 5.1
•   Support for DL806, DL1608, and DL32R
o   All-new effects engine
o   DL32R - total effects processors increased to 4
o   All the new features introduced with 5.0
•   Now available on macOS and Windows
•   Show import/export
•   Performance improvements
•   Master Fader on Android is now 64-Bit
o   If you are using a 32-Bit Android device, please contact our support team and they will assist you
For full release notes, go to Mackie.com/master-fader

Master Fader 5.1 is a separate app from 4.6.2. To download on your device, use the links below.

App Store (iOS)

Google Play (Android)

macOS
https://mackie.com/sites/default/files/Master%20Fader%20v5.1%20Setup.dmg

Windows
https://mackie.com/sites/default/files/Master%20Fader%20v5.1%20Setup.zip

Note: Do not upgrade to Master Fader 5.1 when using a DL32R + DC16 / AXIS System. Please continue using v4.6.2. There are currently no plans for DC16 support in v5.0.

Title: Re: Master Fader 5.1 released
Post by: JohnMHoyt on January 30, 2020, 09:26:04 PM
Who's going to be the first to upgrade before a busy weekend of shows?

I volunteer as tribute... maybe....
Title: Re: Master Fader 5.1 released
Post by: WK154 on January 30, 2020, 09:52:57 PM
A day early wow! Let the fun begin. Just have to find the quiet power-supply. I dusted off the DL1608 the other day. Going with Android first. No gigs for a while
 and never with the DL1608. Still no PC version (dead link) not concerned about Mac.
Title: Re: Master Fader 5.1 released
Post by: JohnMHoyt on January 30, 2020, 09:59:48 PM
A day early wow! Let the fun begin. Just have to find the quiet power-supply. I dusted off the DL1608 the other day. Going with Android first. No gigs for a while
 and never with the DL1608. Still no PC version not concerned about Mac.

The PC Version works fine. Have not tested Mac yet as Macbook Pro (2019) is such a disappointment that I only ever open it to help clients diagnose problems with theirs.
Title: Re: Master Fader 5.1 released
Post by: WK154 on January 30, 2020, 10:03:23 PM
This is what I get using their link.  The requested page "/sit/sites/default/files/Master%20Fader%20v5.1%20Setup.zip" could not be found. . Do you have another link for this?
Title: Re: Master Fader 5.1 released
Post by: JohnMHoyt on January 30, 2020, 10:13:33 PM
This is what I get using their link.  The requested page "/sit/sites/default/files/Master%20Fader%20v5.1%20Setup.zip" could not be found. . Do you have another link for this?

I edited my original post and added the links for Mac and PC

Here's the Winderz version:

https://mackie.com/sites/default/files/Master%20Fader%20v5.1%20Setup.zip
Title: Re: Master Fader 5.1 released
Post by: WK154 on January 30, 2020, 10:22:55 PM
Thanks got it. It still doesn't run on the Bluestacks emulator for Android. Too Bad.
Adding a shelf to my closet has higher priority right now though.
Title: Re: Master Fader 5.1 Released!
Post by: WK154 on January 31, 2020, 03:46:30 AM
The Android version does not run on any 32bit ARM (v7) AFAIK running Android V9. It gives you a "Your device isn't compatible with this version" message. Too bad Mackie doesn't make this a minimum requirement so you don't waste your time. Clarification the Playstore gives the error message above.
This should prove interesting. "o   If you are using a 32-Bit Android device, please contact our support team and they will assist you"
Title: Re: Master Fader 5.1 Released!
Post by: WK154 on January 31, 2020, 03:50:00 AM
So far the offline version runs fine on W7. May get some surprise down the road. Now where did I put that power supply?
W10 off-line seems to work as well.
Title: Re: Master Fader 5.1 Released!
Post by: JohnMHoyt on January 31, 2020, 02:36:24 PM
The Android version does not run on any 32bit ARM (v7) AFAIK running Android V9. It gives you a "Your device isn't compatible with this version" message. Too bad Mackie doesn't make this a minimum requirement so you don't waste your time. Clarification the Playstore gives the error message above.
This should prove interesting. "o   If you are using a 32-Bit Android device, please contact our support team and they will assist you"

I read that it doesn't work on 32 bit Android somewhere before downloading it even, there was a note....

The older iPads that don't have IOS 11 on them also don't work.  So don't waste your time on those either - they tell you it requires IOS 11+
Title: Re: Master Fader 5.1 Released!
Post by: Ram on January 31, 2020, 03:52:34 PM
i downloaded the windows version (from the link) and tried running the setup. It was flagged by my semantic anti virus program and got quarantined. Any one else had similar issue or it is just me?
Title: Re: Master Fader 5.1 Released!
Post by: JohnMHoyt on January 31, 2020, 05:15:36 PM
i downloaded the windows version (from the link) and tried running the setup. It was flagged by my semantic anti virus program and got quarantined. Any one else had similar issue or it is just me?

Trend Micro didn't like it either, and windows defender even whined....    So yeah, their installer is giving off some false positives.       I have it on a sandboxed computer and once installed, there were no oddities.
Title: Re: Master Fader 5.1 Released!
Post by: JohnMHoyt on January 31, 2020, 05:16:41 PM
So, has anyone tried recording multitrack direct to disk?  Any changes that I should be aware of?

Still using the multitrack wav format?

Does it work with thumbdrives or still only standard usb hard drives?
Title: Re: Master Fader 5.1 Released!
Post by: JohnMHoyt on February 01, 2020, 08:02:21 AM
It's scary quiet! You guys didn't upgrade yet?

I have one DL32R upgraded, but didn't use it tonight. I am doing a multitrack recording and 5 camera video shoot on Sunday, and after that is done, I'll upgrade the production rig and let you know how it works with my band at rehearsal and upcoming shows.
Title: Re: Master Fader 5.1 Released!
Post by: ToH2002 on February 02, 2020, 03:17:52 PM
OK, here my first report from the MF5.1 front:


Given the delays in the development process, I would have hoped that something as basic as WiFi connectivity would be stable - very disappointed! I was looking forward to use my Surface with its high resolution as a luxury tablet to drive Master Fader, but this looks like an unfulfilled dream...

Cheers,

Torsten
Title: Re: Master Fader 5.1 Released!
Post by: ezywave on February 02, 2020, 03:33:07 PM
MacBook Pro 13" 2014, OS-X High Sierra, DL 1608 connected via Airport Express: Mixer was found immediately, firmware update took a few minutes and now everything works like a charm  ;D Thanks, Mackie for keeping those old units alive and up to date! Only thing with the upgrade is that the iPad2 with 32pin connector is probably out of the game, time to dig out the lightning connector I got myself before they were sold out..  ;)

Edit: confirming smooth upgrade and operation also for Lenovo Yoga 530 (Windows 10), iPad Air 2 and iPad mini 4 (both iOS 13.3.1). Couldn't be happier!.... Well, except if there was a way to somehow midi-controls the faders, either via the laptop or iOs app. But that's probably too much to wish for... :eek:
Title: Re: Master Fader 5.1 Released!
Post by: WK154 on February 02, 2020, 04:13:40 PM
Torsten perhaps your answer is here among the various issues with Bonjor.
https://forums.macrumors.com/threads/bonjour-not-working-in-wifi-ethernet.1465794/
 I thought it odd that the install on W7 complained that it was trying to load a older version of Bonjor than what was in my W7. It didn't load it and the demo version of MF5.1 works so far. I don't have much time until I reassemble my DL1608 next week to pursue this. The demo unfortunately doesn't use the networks.  I'll try my Surface Pro 7 next.
Title: Re: Master Fader 5.1 Released!
Post by: ToH2002 on February 02, 2020, 04:18:16 PM
Yeah, I had a look at Bonjour issues - and tried various versions of Bonjour with MF 5.1. But it looks like the issue is within MF 5.1 Windows. All my iPads and Android devices happily see the mixer - I assume they use Bonjour as well. Also, communication via rtpMIDI between my mobile Windows devices and the network also work flawlessly - and they use Bonjour as well. So it looks like Mackie have messed something up...
Title: Re: Master Fader 5.1 Released!
Post by: ToH2002 on February 02, 2020, 04:23:04 PM
Re the older version of Bonjour: the 2.0 version that Mackie have bundled with MF 5.1 is the latest one that you can download stand-alone. the current version of iTunes contains 3.1.x, but you can't download that one on its own.

But it's easy to get that newest one: open the iTunes installer with a ZIP program and extract the Bonjour installer...

Didn't fix my problems with WiFi, though.

And of course my mixer is in the same subnet as my PCs and WiFi, so the typical Bonjour issues don't apply. Even the simplest setup (plugging my DL32S into an AirPort and connecting the laptop to that same Airport) didn't work, unless I connect the laptop via a cable. So it looks like Bonjour isn't the culprit here, but Mackie's implementation...
Title: Re: Master Fader 5.1 Released!
Post by: JohnMHoyt on February 02, 2020, 04:40:29 PM
How's the touch response on the Surface?   Feel good?
Title: Re: Master Fader 5.1 Released!
Post by: ToH2002 on February 02, 2020, 05:58:34 PM
How's the touch response on the Surface?   Feel good?

Feels pretty much like on an iPad - smooth, quick reaction, nice scroll ballistics. Couldn't test it with my mixers, though, since I couldn't connect...

I would have liked a different view on high-DPI screens, with the faders at the bottom and an additional view of the channel strip at the top - some early mock-ups of the Windows version showed this, but that approach seems to have been killed - a pity!
Title: Re: Master Fader 5.1 Released!
Post by: Ram on February 04, 2020, 12:22:26 AM
So using 5.1, if I connect my PC to my DL1608 using ethernet card  - then I can't connect to my router , right? Also means I cannot use wireless Ipads... :-(
 
Title: Re: Master Fader 5.1 Released!
Post by: ToH2002 on February 04, 2020, 02:32:36 AM
So using 5.1, if I connect my PC to my DL1608 using ethernet card  - then I can't connect to my router , right? Also means I cannot use wireless Ipads... :-(

That's definitely NOT what I meant - if you connect your PC and the DL 1608 to a router (both to downstream ports), all should be good, and the PC should be able to see the mixer. Also you should be able to use wireless iPads at the same time.

The key problem in my experience is connecting a Windows laptop or tablet to the mixer wirelessly - something is broken there. Mackie Support is trying to help me, but so far nothing that resolves the issues...
Title: Re: Master Fader 5.1 Released!
Post by: VoiceofDuum on February 12, 2020, 04:30:38 PM
Beware: so far it's not gone well for our DL32R setup. Upgraded device firmware in order to allow access using Master Fader 5.1 clients. One Android phone, one iPhone, and my Win10 desktop are able to access it. On two iPads (both iOS13), one iPhone (iOS13), and two Android phones, the Master Fader 5.1 app simply closes the moment we select our mixer.

Mackie support by telephone appears to be unavailable today (I was invited to leave a message; no callback yet). The support portal at https://supportloudtech.netx.net/loud-public/#/contact appears to be broken. If I don't hear back soon I'm going to attempt a firmware reversion via https://supportloudtech.netx.net/loud-public/#/asset/16168

I'll post again with any updates.
Title: Re: Master Fader 5.1 Released!
Post by: JohnMHoyt on February 12, 2020, 05:21:23 PM
Beware: so far it's not gone well for our DL32R setup. Upgraded device firmware in order to allow access using Master Fader 5.1 clients. One Android phone, one iPhone, and my Win10 desktop are able to access it. On two iPads (both iOS13), one iPhone (iOS13), and two Android phones, the Master Fader 5.1 app simply closes the moment we select our mixer.


I posted about this...   A solution is - on a working device, change the current show, save it, load it back.  Then connect the iThing and it should work.

I also had luck on another mixer that was having issues with MF5.1 by reloading the firmware then loading/saving shows, then that fixed the iThings that would not work.
Title: Re: Master Fader 5.1 Released!
Post by: ToH2002 on February 13, 2020, 12:41:30 PM
Beware: so far it's not gone well for our DL32R setup. Upgraded device firmware in order to allow access using Master Fader 5.1 clients. One Android phone, one iPhone, and my Win10 desktop are able to access it. On two iPads (both iOS13), one iPhone (iOS13), and two Android phones, the Master Fader 5.1 app simply closes the moment we select our mixer.

I had similar experiences on my DL32R - had Master Fader open on an iPad Mini (iOS 12) and an Android tablet, but when I selected my DL32R, it started to load the show, but then crashed and closed. What seemed to help was to eliminate all custom pictures in mixer channels (inputs and masters) and replace them with the standard "icons" - suddenly, the devices that used to crash can open the show on MF 5.1. Not sure if you have custom pictures in your mix - if yes, give this approach a try...

It's all a bit hit and miss - amazing / appalling that MF5.1 had such a long beta phase and still such grave issues...

Title: Re: Master Fader 5.1 Released!
Post by: JohnMHoyt on February 13, 2020, 02:13:23 PM
This happened again at rehearsal last night - an iPhone that worked at the last gig would crash as soon as I selected the online DL32R.

Again, to fix, I just changed one fader, saved the show, reloaded the show... Then that device would open.

It was getting disconnected at first too, but as I changed settings on another iPad, it began to work again.

What worries me is - what if I didn't have 3 devices, and only had one, showed up to run sound and my iPad would keep crashing out???  There would be no show unless I forced the mixer to reload the firmware again...
Guess I will show up 2.5 hours before every show, instead of of just 2.
Title: Re: Master Fader 5.1 Released!
Post by: ToH2002 on February 13, 2020, 03:13:44 PM
In my case, firmware reload didn't change a thing - looks like something is really still broken.

If It was only my DL32R, I'd be back on MF 4 in a second - unfortunately, my live mixer is a DL32S - it needs MF 5. But I'm really getting a funny feeling...

Unfortunately, there aren't so many alternatives to the DL32S - the combination of form factor and channel count is pretty hard to beat.

But it needs to be reliable - period.

The Soundcraft Ui24R is starting to look pretty attractive...
Title: Re: Master Fader 5.1 Released!
Post by: WK154 on February 15, 2020, 05:43:45 AM
Well surprise it's not Mackie this time it's instead the other M$ for the failed Windows installs. I did a update (prior was 2/11) on W10 Surface Pro and the Dell Inspiron laptop today and miracles happened. There was no other change but the W10 updates  >:( . Both systems are now functional. No re installs or power cycles of routers etc. and other suggestions that made no sense. There are differences from manufacturers updates of W10. Some are more current (Lenovo vs Dell). All the Windows versions I have are now functioning with the basics other than the well known fader jittery movement and other known bugs.
Title: Re: Master Fader 5.1 Released!
Post by: dpdan on February 19, 2020, 03:15:30 AM
I am still furious about 5.1 and no more Axis support.

I just watched a youtube at the 2019 NAMM Mackie booth where Master Fader is running on a computer screen displaying the "desktop" version. Just three weeks ago!

(http://www.misc.kurysound.com/miscuploads/desktop_master_fader_5.1.png)
Title: Re: Master Fader 5.1 Released!
Post by: WK154 on February 19, 2020, 04:48:54 AM
If your looking for where Mackie is headed then here is Matt Redmon, Director of Product Management at Mackie telling it like it is at NAMM 2020 with a clear omission of the mixer line.
https://www.mixonline.com/news/live-from-namm-2020-mackie
So our bean counter at work simply because Uli beat him soundly at what was once the core of Mackie products, mixers, sad but true.
 
Title: Re: Master Fader 5.1 Released!
Post by: RoadRanger on September 05, 2020, 03:05:13 AM
5.2 released! http://cacophony.aspinock.com/index.php?topic=1592.0