Cacophony Forums

Unofficial Mackie User Forums => DL1608/DL806/DL32R/ProDX Mixers => Topic started by: Harpman on March 12, 2015, 07:49:47 PM

Title: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 12, 2015, 07:49:47 PM
I use the Apple Airport Extreme (2nd Gen) and Airplay off the mini jack (2.5mm) to CH 15/16 for break and intermission music.  Worked great under iOS 8.1.  Broken under 8.2.  See's the Airport, but no option for Airplay.  Showed up briefly once.  Apple's QC is officially in the toilet >:(
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 12, 2015, 08:19:26 PM
Just reported it to Apple Support.
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Wynnd on March 12, 2015, 10:34:14 PM
I've had some problems with airplay when Master Fader 3.x is open.  It seems to be only looking for an Apple TV on the network.  (Like we are sending it a video.)   I hope this isn't associated with Digital Rights management.  (Some of the stuff I play are my own recordings.)   What I've done since was to only use airplay from my phone.  (Haven't tested it with the new My Fader app running yet.)
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: dpdan on March 13, 2015, 03:31:21 AM
Harpman,... you had me worried,,,
I use Airplay all the time for walk in music, breaks etc, so I just cranked up my DL32R and Apple Airport Express and Airplay is working fine.
I just updated to 8.2 Tuesday and Master Fader and iTunes are playing nice together.

   
Just wanted to post my experience.
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: James91104 on March 13, 2015, 04:26:31 AM
8.2, not 8.02 is the version cited by the OP.
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Sir Krang on March 13, 2015, 09:57:51 AM
Thank you for the warning Mr Harpman  :)
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: frankiebass1 on March 13, 2015, 12:53:57 PM
I'm running MF 3.02 and a mix of IOS 8.1 and 8.2  IF i have master fader running, airplay does not work, period.  iPad air and mini-2…
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Keyboard Magic on March 13, 2015, 01:12:47 PM
Haven't tried the new combination yet of iOS 8.2 and Master Fader 3.X. with AirPlay. Can't wait to try.  ::)  Go figure.  :facepalm:

Actually it's worth trying it at home to see if it actually works. Fingers crossed. Gotta be positive. And like Wynnd mentioned there's always the iPad channel too.  :)
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Wynnd on March 13, 2015, 01:49:05 PM
Pretty sure that Mackie knows about this one, but remember that Master Fader 3.x doesn't have the "White Noise" problem so you can safely use the ipad audio channel without a problem.  I would like some sort of remote control for that.  I've got it on my MacBook Pro using the remote App on my iphone.  (That's slick and I will be using it for my Senior's show.) 
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Sir Krang on March 13, 2015, 02:30:32 PM
Pretty sure that Mackie knows about this one, but remember that Master Fader 3.x doesn't have the "White Noise" problem so you can safely use the ipad audio channel without a problem.  I would like some sort of remote control for that.  I've got it on my MacBook Pro using the remote App on my iphone.  (That's slick and I will be using it for my Senior's show.)

I know it's been mentioned a few times here but I'm not sure if you're aware of a fantastic remote control app called Tango Remote with Up Next Queue by Blue Atlas Technology, LLC
https://appsto.re/au/I3iLu.i
I've been using it for a over a year and it's great. As long as he iOS devices are on the same wifi network it's worked flawlessly for me, except for a bug in the previous update that meant it wouldn't work properly in the background. All fixed now though. :)
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: dpdan on March 13, 2015, 04:46:14 PM
James,  thanks for clarifying,
I meant 8.2
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Wynnd on March 13, 2015, 05:15:56 PM
SK - that works great and was priced less at the App Store.  Thanks.
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Keyboard Magic on March 13, 2015, 05:23:49 PM
Just reported it to Apple Support.

That's good. I've had good experiences with them in the past. So hopefully you get a straight answer soon.
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Kev tyler on March 14, 2015, 08:36:13 AM
Is tango no longer free,

I have been using this for years and suggested to the author that it out performed many dedicated play back apps, and that he should give it larger buttons and charge us for it.

Glad he has, brilliant app.

Kev
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: sam.spoons on March 14, 2015, 08:50:19 AM
Come on SK, didn't you read Kev's post to the bottom :face palm:

edit:- ahh you did now :)
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Kev tyler on March 15, 2015, 09:36:30 AM
Sorry Sam

You have lost me?

 :)
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: sam.spoons on March 15, 2015, 11:30:10 AM
Sir Krang posted, edited and has now deleted a post commenting on your last post.  :)
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Kev tyler on March 16, 2015, 12:27:51 PM
Oh right,

Thanks mate,

I love all these iOS apps, so many give you the option to change text size but don't offer the same with the transport controls,

It's crap being beaten in an eye test by mr magoo

 :)
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: frankiebass1 on March 20, 2015, 02:54:51 PM
Please tell me what I'm missing here…

I have a 1608 running MF 3.0.2  I use a iPad2 that pretty much stays docked.  I have a iPad AIR and a mini-2 both running IOS 8.2.  Airplay does not work.

I have a iPhone 6 running IOS 8.2 and My Fader 3.0.2  Airplay WORKS!

???
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: RoadRanger on March 20, 2015, 02:57:07 PM
^ i think folks are saying you can't run Master Fader and use airplay at the same time with iOS 8.2 .
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: frankiebass1 on March 20, 2015, 02:58:07 PM
I left out one more piece of info…

On all of my device I can connect to the Airport Express in my rack and stream music to it as long as the MF app is closed.  Once I open MF, it goes away.  Once I close the MF app, it restores…
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: frankiebass1 on March 20, 2015, 02:59:09 PM
I left out one more piece of info…

On all of my device I can connect to the Airport Express in my rack and stream music to it as long as the MF app is closed.  Once I open MF, it goes away.  Once I close the MF app, it restores…

IOS 8.1.3 was the same at least in my case…  EXCEPT for My Fader…now.
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Wynnd on March 20, 2015, 04:12:26 PM
That follows my experience.  As a result, I usually play from my iphone via airplay and do all my mixing from the two ipads.
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: dpdan on March 20, 2015, 07:14:12 PM
^ i think folks are saying you can't run Master Fader and use airplay at the same time with iOS 8.2 .

I am running the latest version of Master Fader, My Fader and iOS 8.2 and Airplay streams fine.
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: frankiebass1 on March 20, 2015, 08:31:02 PM
Is there some sort of setting issue at work here?  Why do some people have success and others do not?
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Keyboard Magic on March 23, 2015, 02:12:27 PM
Just got to sit down with the DL since it was reported that AirPlay was broken with iOS 8.2 and test it. It's ALIVE!!. Sigh of relief! The DL is updated to the latest firmware and all my iToys are on 8.2. Sure I could've used alternative methods, no problem, but in my case I'm very glad it's working.

It's very puzzling that there are inconsistencies like this on the same model of DL for so many owners.  ??? I guess it depends on what production run your DL was made and what day of the week. Shouldn't be that way in the real world, but reality bites sometimes I guess.  ;)
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Wynnd on March 23, 2015, 02:41:27 PM
In today's world of computers, this really is the norm.  Even Apple will put improved hardware in on a production run.  Example, my June 2010 MacBook came with ilife that included iweb.  My Wife's November 2010 MacBook didn't come with that and they are exactly the same model from officially the same run.  iweb was dropped, but it's slick and functional and you don't need a HTML certification to build websites with it. 
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Keyboard Magic on March 23, 2015, 02:50:03 PM
In today's world of computers, this really is the norm.  Even Apple will put improved hardware in on a production run.  Example, my June 2010 MacBook came with ilife that included iweb.  My Wife's November 2010 MacBook didn't come with that and they are exactly the same model from officially the same run.  iweb was dropped, but it's slick and functional and you don't need a HTML certification to build websites with it.

That's quite true, should've thought about that myself. Just tired from the very recent March Break trip.  :facepalm: Need a holiday to recover from the holiday!  :laugh:
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 23, 2015, 04:09:54 PM
Looks like I found a fix for the Airplay issue.  I had to hard reset (hold home + power/sleep till unit powers off). Had to do this on both of my iPad Air's.  The Airport Express can now be seen in Airplay selection :)
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Keyboard Magic on March 23, 2015, 04:12:58 PM
Looks like I found a fix for the Airplay issue.  I had to hard reset (hold home + power/sleep till unit powers off). Had to do this on both of my iPad Air's.  The Airport Express can now be seen in Airplay selection :)

Excellent! Glad it's working again for you!  8)
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 23, 2015, 04:25:27 PM
Thanks KM,

You'd think I would learn after 42 years doing IT, that I would not live on the "Bleeding Edge" of technology.  I'm use to it with Microsoft, but not with Apple.  I am glad that this fix didn't cripple me since I use Airplay all the time.  Next upgrade, I'll be a little more cautious ;). BTW, won't take credit for the fix. A guy out on the Apple community tried it and it worked for him. 

Ciao,

Gio
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Wynnd on March 24, 2015, 04:08:33 AM
While both MS and Apple have occasional problems with an upgrade, they have become rare.  (A tribute to both companies.) Still upgrading just before a gig is its own problem.  I like to have at least a full week to deal with any problems.  (And always make a couple of recent backups.)
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 24, 2015, 09:05:45 PM
While both MS and Apple have occasional problems with an upgrade, they have become rare.  (A tribute to both companies.) Still upgrading just before a gig is its own problem.  I like to have at least a full week to deal with any problems.  (And always make a couple of recent backups.)

Wynn, hate to be the bearer of bad news, but the issue with Airplay is with MF as I think RR mention earlier in this post.  So I tried a test.  So I launched LouderLogic (similar to Tango) and was able to stream using Airplay (Saw my Airport Express).  With LL still playing, I launched OnSong (Lyric app) that also can make use of Airplay.  LL stopped playing, but "Gio's Airport Express" still showed under Airplay.  I could still stream from one app or the other, but not both.  Also tried it on my iPad Retina (3rd gen) running iOS 8.1.3 and get the same results until I launch MF and Airplay stops totally.  It's now on Mackie to fix this.  BTW, they know about this issue.  All of us in this forum have to complain enough and maybe they will fix it.  If they don't, my next purchase will be a non-Mackie product.
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: frankiebass1 on March 24, 2015, 09:22:45 PM
It will be interesting to see if airplay functions normally in the new MF Classic.  I'm going to load it onto my iPad2 and see what I see.
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 24, 2015, 09:29:10 PM
It will be interesting to see if airplay functions normally in the new MF Classic.  I'm going to load it onto my iPad2 and see what I see.

MF Classic?  Is there some new update I'm missing?
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 24, 2015, 09:36:44 PM
BTW, Just got off the phone with support.  They told me the development team knows of the issue, but can't say if or when they are going to fix it.  I posted a concern via Mackie user voice at:

https://mackie.uservoice.com/forums/97035-dl-series/suggestions/7314593-fix-airplay-from-a-non-docked-ipad

Please take the time to vote for this fix :).

I don't know how many of you use a remote iPad to stream break music, but I rely on it heavily.  At some venues it takes time to get through the crowd to get back to the console or if it's behind the band, even tougher.  If this doesn't get addressed, then the DL's life will be short lived and I will look at non-Mackie products.  Ben, I hope you read this and can put some pressure on the development team to fix it. The DL32R will be of no interest to me due to this issue with MF.


Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: frankiebass1 on March 24, 2015, 09:46:23 PM
It will be interesting to see if airplay functions normally in the new MF Classic.  I'm going to load it onto my iPad2 and see what I see.

MF Classic?  Is there some new update I'm missing?

http://www.mackie.com/enews/products/2015/03/introducing-master-fader-classic/
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 24, 2015, 09:57:59 PM
It will be interesting to see if airplay functions normally in the new MF Classic.  I'm going to load it onto my iPad2 and see what I see.

MF Classic?  Is there some new update I'm missing?

http://www.mackie.com/enews/products/2015/03/introducing-master-fader-classic/

So, basically a downgrade >:(. So I assume: No VCA, No Subgroups, etc.  And no fixes that rolled-up to 3.0?
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Wynnd on March 24, 2015, 10:57:21 PM
Basically it's MF 2.1.1 available with a different name.  Answers the question about support for ipad 1 owners and support for those who liked the earlier version but ungraded unintentionally.  I don't see myself going that direction, but enough people wanted it and Mackie deserves some kudos for coming through.  My Fader 2.1 works with it, so everything is there for those who liked the earlier version.
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 24, 2015, 11:06:36 PM
Well, after testing MF 2.1 on my remote iPad Air 2 running iOS 8.2 and MF 2.1 on my remote iPad Retina (3rd gen), they both break Airplay.  Now I'm wondering if this still is an iOS 8.x issue or something with the Apple SDK that developers are using to write code.  It almost feels like Apple has locked down Airplay to only their apps, but doesn't explain why other apps (i.e. LouderLogic) work.  I'm on the beta team for another app (OnSong) that can stream music over Airplay.  Their release version works fine, but the beta does not.  Hopefully, I can dig deeper and find out what Apple SDK or specific code that OnSong uses that breaks Airplay. Drives me crazy when I have to troubleshoot a manufacturer/vendor issue on my dime  :(
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: sam.spoons on March 24, 2015, 11:15:27 PM
As long as MF Classic works on old versions of iOS I'd say it was a huge advantage for "non-power users". MF2 was/is so user friendly compared to MF3 and all the other manufacturers apps that, for a non-techie user, I'd recommend it and the DL 806/1608 in a heartbeat. I've downloaded it as most of my DL1608 gigs don't need MF3 and the simplicity of MF2/MFC allows me to concentrate on the job in hand. I have an X32 Compact for gigs that need the extra facilities, it's got faders and more inputs so the DL32 was never a contender as I don't see myself mixing 32 channels on an iPad alone.

It's time for Kev to bite the bullet and buy his DL806  ::)
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 24, 2015, 11:16:39 PM
Basically it's MF 2.1.1 available with a different name.  Answers the question about support for ipad 1 owners and support for those who liked the earlier version but ungraded unintentionally.  I don't see myself going that direction, but enough people wanted it and Mackie deserves some kudos for coming through.  My Fader 2.1 works with it, so everything is there for those who liked the earlier version.

Wynn, Just got off the phone with Mackie support.  They said 2.1.1 obviously won't have the features of MF 3.0, but also none of the bug fixes either and yes, they did it mainly for iPad 1 owners.  He also informed me that they don't officially support Airplay and the DL32R uses the external hard drive to store break music or backing tracks.  So now I have 3 options:

1. Buy a DL32R for $2K
2. Buy another remote iPad for only streaming music (No MF loaded) for $400-800
3. Buy another non-Mackie product
4. Do nothing and live with it.

Options 1 thru 3 are all options for a hefty price.

Maybe the cheapest solution is to buy an iPod that can utilize Airplay.  Haven't used an iPod in years.
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: WK154 on March 25, 2015, 03:09:05 AM
Basically it's MF 2.1.1 available with a different name.  Answers the question about support for ipad 1 owners and support for those who liked the earlier version but ungraded unintentionally.  I don't see myself going that direction, but enough people wanted it and Mackie deserves some kudos for coming through.  My Fader 2.1 works with it, so everything is there for those who liked the earlier version.

Wynn, Just got off the phone with Mackie support.  They said 2.1.1 obviously won't have the features of MF 3.0, but also none of the bug fixes either and yes, they did it mainly for iPad 1 owners.  He also informed me that they don't officially support Airplay and the DL32R uses the external hard drive to store break music or backing tracks.  So now I have 3 options:

1. Buy a DL32R for $2K
2. Buy another remote iPad for only streaming music (No MF loaded) for $400-800
3. Buy another non-Mackie product
4. Do nothing and live with it.

Options 1 thru 3 are all options for a hefty price.

Maybe the cheapest solution is to buy an iPod that can utilize Airplay.  Haven't used an iPod in years.
You got to be kidding. Dump Airplay and use Bluetooth at $20-50 it's a no-brain er and proven to be more reliable. The high $ end is for low latency AptX if you need it. There is also Texas Instruments PurePath a PCM solution. Apple of course only supports the plain vanilla Bluetooth.
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Wynnd on March 25, 2015, 04:18:31 AM
While I have My Fader 3.x on my iphone, I don't use it, so my iphone is available for airplay.  I'm doing three Senior shows this year.  (So Far.)  And at least two of them require sound cues that airplay is too slow for.  I've bought Tango and it seems close to instantaneous, so with a few rehearsals I will know for sure.  If it works with everything else, I should be fully WiFi to the system for all of my shows.  The Show this weekend is only a play and I don't think there is any music.  (Show is this Saturday, it's a bit late for major changes.)   

Tango is fairly cheap and looks so functional.  Worthy of serious consideration over airplay.  When I've had more experience with Tango, I will report back.
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 25, 2015, 04:22:21 PM
Well, interesting enough, I sent the Airplay issue off the issue for OnSong to the OnSong development team who identified the issue immediately and had the issue and beta build reissued in less than 30 minutes.  That's my kind of company!!  I've asked for specifics of the fix so I can pass it along to the Mackie development.  This is why Mackie should engage a selection of the user community to beta test, so these issues get fixed before released. So I get the line from Mackie support "We only have so much of a budget for development".  Well Ben, do you want people to buy your products or not?  One developer identified this issue and fixed it in 30 minutes.  I despise companies that release a build only to support a new product their releasing (iOS 8.2 for iWatch, MF 3.x for DL32R).  This is where sales/marketing trumps development/support :(.
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Wynnd on March 25, 2015, 04:33:37 PM
Try to not beat up on Mackie too much.  Mixer margins are probably very small and they have been trying to address issues.  (And I'm betting their software team is small.)  Company like OnSong is all about software and only about software.  Bet 80% of their company are developers.  Hard to fairly compare the two companies.
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 25, 2015, 04:38:22 PM
Basically it's MF 2.1.1 available with a different name.  Answers the question about support for ipad 1 owners and support for those who liked the earlier version but ungraded unintentionally.  I don't see myself going that direction, but enough people wanted it and Mackie deserves some kudos for coming through.  My Fader 2.1 works with it, so everything is there for those who liked the earlier version.

Wynn, Just got off the phone with Mackie support.  They said 2.1.1 obviously won't have the features of MF 3.0, but also none of the bug fixes either and yes, they did it mainly for iPad 1 owners.  He also informed me that they don't officially support Airplay and the DL32R uses the external hard drive to store break music or backing tracks.  So now I have 3 options:

1. Buy a DL32R for $2K
2. Buy another remote iPad for only streaming music (No MF loaded) for $400-800
3. Buy another non-Mackie product
4. Do nothing and live with it.

Options 1 thru 3 are all options for a hefty price.

Maybe the cheapest solution is to buy an iPod that can utilize Airplay.  Haven't used an iPod in years.
You got to be kidding. Dump Airplay and use Bluetooth at $20-50 it's a no-brain er and proven to be more reliable. The high $ end is for low latency AptX if you need it. There is also Texas Instruments PurePath a PCM solution. Apple of course only supports the plain vanilla Bluetooth.

Bill, the issue with BT is it has work with Apple's proprietary OS. This is where Windows and Linux have a little more leeway  ;)
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 25, 2015, 05:19:28 PM
Try to not beat up on Mackie too much.  Mixer margins are probably very small and they have been trying to address issues.  (And I'm betting their software team is small.)  Company like OnSong is all about software and only about software.  Bet 80% of their company are developers.  Hard to fairly compare the two companies.

I'm very critical considering that I've been in IT service and support for over 40 years and managed a 25-person development team.  I consider 25 small, but we were mighty. To me, it's not about how many development people you have, it's company philosophy. Do you think Microsoft released Windows 8 just because?  No, it was to support their new hardware, the Surface Pro. Companies out there (most of them), just want to sell you the next big thing, rather than focusing on their existing products that have a existing customer base. Are we a society of "throw away" items?  My drawer is filled the old cell phones (really less than 2-3 years old), because they are pushing new gadgets down your throat. My storage facility is filled with printers, because it's cheaper to buy a new one, than repair it. They make their money off supplies.  EFFICIENCY is the key word here. Is the DL a US made product?  I doubt it. So I'm sure their margins are more than we think, or they wouldn't be in business today.  In the time I spent on this thread, OnSong has already gotten back to me with code specifics of what fixed their Airplay issue.  I'm forwarding it on to Mackie.  It may lead them in the right direction.  Digital mixers are becoming a very competitive market.  When I went to the NAMM show this year, I looked at the DL32R and was about 80% sold on buying it.  That percentage is now less than 50%. I'm not doubting the capabilities of the DL32R, but I'd rather go with a company that supports their legacy products. Man, legacy use to be like 10 years.  Now is like 1-2 years.  That's pretty sad, ain't it?
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Keyboard Magic on March 25, 2015, 05:33:43 PM
Try to not beat up on Mackie too much.  Mixer margins are probably very small and they have been trying to address issues.  (And I'm betting their software team is small.)  Company like OnSong is all about software and only about software.  Bet 80% of their company are developers.  Hard to fairly compare the two companies.

I'm very critical considering that I've been in IT service and support for over 40 years and managed a 25-person development team.  I consider 25 small, but we were mighty. To me, it's not about how many development people you have, it's company philosophy. Do you think Microsoft released Windows 8 just because?  No, it was to support their new hardware, the Surface Pro. Companies out there (most of them), just want to sell you the next big thing, rather than focusing on their existing products that have a existing customer base. Are we a society of "throw away" items?  My drawer is filled the old cell phones (really less than 2-3 years old), because they are pushing new gadgets down your throat. My storage facility is filled with printers, because it's cheaper to buy a new one, than repair it. They make their money off supplies.  EFFICIENCY is the key word here. Is the DL a US made product?  I doubt it. So I'm sure their margins are more than we think, or they wouldn't be in business today.  In the time I spent on this thread, OnSong has already gotten back to me with code specifics of what fixed their Airplay issue.  I'm forwarding it on to Mackie.  It may lead them in the right direction.  Digital mixers are becoming a very competitive market.  When I went to the NAMM show this year, I looked at the DL32R and was about 80% sold on buying it.  That percentage is now less than 50%. I'm not doubting the capabilities of the DL32R, but I'd rather go with a company that supports their legacy products. Man, legacy use to be like 10 years.  Now is like 1-2 years.  That's pretty sad, ain't it?

 :thu: :thu: 

Did our analog gear ever really cause us this much frustration back in the day, regarding reliability and consistency? 
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 25, 2015, 05:54:04 PM
Try to not beat up on Mackie too much.  Mixer margins are probably very small and they have been trying to address issues.  (And I'm betting their software team is small.)  Company like OnSong is all about software and only about software.  Bet 80% of their company are developers.  Hard to fairly compare the two companies.

I'm very critical considering that I've been in IT service and support for over 40 years and managed a 25-person development team.  I consider 25 small, but we were mighty. To me, it's not about how many development people you have, it's company philosophy. Do you think Microsoft released Windows 8 just because?  No, it was to support their new hardware, the Surface Pro. Companies out there (most of them), just want to sell you the next big thing, rather than focusing on their existing products that have a existing customer base. Are we a society of "throw away" items?  My drawer is filled the old cell phones (really less than 2-3 years old), because they are pushing new gadgets down your throat. My storage facility is filled with printers, because it's cheaper to buy a new one, than repair it. They make their money off supplies.  EFFICIENCY is the key word here. Is the DL a US made product?  I doubt it. So I'm sure their margins are more than we think, or they wouldn't be in business today.  In the time I spent on this thread, OnSong has already gotten back to me with code specifics of what fixed their Airplay issue.  I'm forwarding it on to Mackie.  It may lead them in the right direction.  Digital mixers are becoming a very competitive market.  When I went to the NAMM show this year, I looked at the DL32R and was about 80% sold on buying it.  That percentage is now less than 50%. I'm not doubting the capabilities of the DL32R, but I'd rather go with a company that supports their legacy products. Man, legacy use to be like 10 years.  Now is like 1-2 years.  That's pretty sad, ain't it?

 :thu: :thu: 

Did our analog gear ever really cause us this much frustration back in the day, regarding reliability and consistency?

KM, Not at all. Selling technology and supporting technology are two different animals.  Too many people selling new technology and less people supporting it. Efficiency (aka Quality Control) IMHO is the key to a successful company.  My hourly rate for IT consulting isn't cheap and some customers see the value, others do not.  My question to the others is "When is the last time you had any issues with your equipment/network?". Sometimes I feel like the Maytag repairman, but I have customers that have been with me 15-20 years and won't go elsewhere.  Maybe I can go out and sell my customers a new server or workstation when they don't really need it, but that's not my philosophy and definitely not our company philosophy. But then again, our company is service/support driven :).
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: frankiebass1 on March 25, 2015, 06:50:53 PM
…but airplay works just fine with My Fader 2.1.1 and IOS 8.2

Popcorn?
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Keyboard Magic on March 25, 2015, 07:07:26 PM
Try to not beat up on Mackie too much.  Mixer margins are probably very small and they have been trying to address issues.  (And I'm betting their software team is small.)  Company like OnSong is all about software and only about software.  Bet 80% of their company are developers.  Hard to fairly compare the two companies.

I'm very critical considering that I've been in IT service and support for over 40 years and managed a 25-person development team.  I consider 25 small, but we were mighty. To me, it's not about how many development people you have, it's company philosophy. Do you think Microsoft released Windows 8 just because?  No, it was to support their new hardware, the Surface Pro. Companies out there (most of them), just want to sell you the next big thing, rather than focusing on their existing products that have a existing customer base. Are we a society of "throw away" items?  My drawer is filled the old cell phones (really less than 2-3 years old), because they are pushing new gadgets down your throat. My storage facility is filled with printers, because it's cheaper to buy a new one, than repair it. They make their money off supplies.  EFFICIENCY is the key word here. Is the DL a US made product?  I doubt it. So I'm sure their margins are more than we think, or they wouldn't be in business today.  In the time I spent on this thread, OnSong has already gotten back to me with code specifics of what fixed their Airplay issue.  I'm forwarding it on to Mackie.  It may lead them in the right direction.  Digital mixers are becoming a very competitive market.  When I went to the NAMM show this year, I looked at the DL32R and was about 80% sold on buying it.  That percentage is now less than 50%. I'm not doubting the capabilities of the DL32R, but I'd rather go with a company that supports their legacy products. Man, legacy use to be like 10 years.  Now is like 1-2 years.  That's pretty sad, ain't it?

 :thu: :thu: 

Did our analog gear ever really cause us this much frustration back in the day, regarding reliability and consistency?

KM, Not at all. Selling technology and supporting technology are two different animals.  Too many people selling new technology and less people supporting it. Efficiency (aka Quality Control) IMHO is the key to a successful company.  My hourly rate for IT consulting isn't cheap and some customers see the value, others do not.  My question to the others is "When is the last time you had any issues with your equipment/network?". Sometimes I feel like the Maytag repairman, but I have customers that have been with me 15-20 years and won't go elsewhere.  Maybe I can go out and sell my customers a new server or workstation when they don't really need it, but that's not my philosophy and definitely not our company philosophy. But then again, our company is service/support driven :).
I quite agree with you. And not to flaunt but to give an example...

I've been using Yorkville gear for years and up until a few years back all of their line was Canadian made, built like a tank. Some of their stuff is farmed out and is certainly cheaper quality. The cost of doing business and saving money. Now some of their Chinese made speakers are actually being built back here once again and you can see the difference in the finishes on the cabinets alone. Was it consumer pressure or $$$ or a bit of both? I'd rather have US or Canadian made products for sure. I guess we just can't get the tech we use today unless it's Asian built. Some of it's excellent and some maybe not so much.

Like you said Quality Control is the key for sure!   :police:




Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 25, 2015, 09:01:55 PM
Well, after giving it a lot of thought and not expecting a change anytime soon, I decided to take the recommendation of Bill (WK154) and go Bluetooth. That way I'm not depending on a proprietary protocol like Airplay and I can use ANY Bluetooth device. Just picked up a Logitech Bluetooth Audio Adapter from Best buy. We will see :)
Title: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 25, 2015, 09:21:10 PM
Basically it's MF 2.1.1 available with a different name.  Answers the question about support for ipad 1 owners and support for those who liked the earlier version but ungraded unintentionally.  I don't see myself going that direction, but enough people wanted it and Mackie deserves some kudos for coming through.  My Fader 2.1 works with it, so everything is there for those who liked the earlier version.

Wynn, Just got off the phone with Mackie support.  They said 2.1.1 obviously won't have the features of MF 3.0, but also none of the bug fixes either and yes, they did it mainly for iPad 1 owners.  He also informed me that they don't officially support Airplay and the DL32R uses the external hard drive to store break music or backing tracks.  So now I have 3 options:

1. Buy a DL32R for $2K
2. Buy another remote iPad for only streaming music (No MF loaded) for $400-800
3. Buy another non-Mackie product
4. Do nothing and live with it.

Options 1 thru 3 are all options for a hefty price.

Maybe the cheapest solution is to buy an iPod that can utilize Airplay.  Haven't used an iPod in years.
You got to be kidding. Dump Airplay and use Bluetooth at $20-50 it's a no-brain er and proven to be more reliable. The high $ end is for low latency AptX if you need it. There is also Texas Instruments PurePath a PCM solution. Apple of course only supports the plain vanilla Bluetooth.

Well Bill, I took your advice and bought a Logitech BT Adapter. It's really small (1.5" x 1.5"). Looks very promising. Can even use my Android phone as well. :).  Also, was only $40 at Best Buy!


Sent from my iPad using Tapatalk
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Keyboard Magic on March 25, 2015, 10:31:26 PM
Basically it's MF 2.1.1 available with a different name.  Answers the question about support for ipad 1 owners and support for those who liked the earlier version but ungraded unintentionally.  I don't see myself going that direction, but enough people wanted it and Mackie deserves some kudos for coming through.  My Fader 2.1 works with it, so everything is there for those who liked the earlier version.

Wynn, Just got off the phone with Mackie support.  They said 2.1.1 obviously won't have the features of MF 3.0, but also none of the bug fixes either and yes, they did it mainly for iPad 1 owners.  He also informed me that they don't officially support Airplay and the DL32R uses the external hard drive to store break music or backing tracks.  So now I have 3 options:

1. Buy a DL32R for $2K
2. Buy another remote iPad for only streaming music (No MF loaded) for $400-800
3. Buy another non-Mackie product
4. Do nothing and live with it.

Options 1 thru 3 are all options for a hefty price.

Maybe the cheapest solution is to buy an iPod that can utilize Airplay.  Haven't used an iPod in years.
You got to be kidding. Dump Airplay and use Bluetooth at $20-50 it's a no-brain er and proven to be more reliable. The high $ end is for low latency AptX if you need it. There is also Texas Instruments PurePath a PCM solution. Apple of course only supports the plain vanilla Bluetooth.

Well Bill, I took your advice and bought a Logitech BT Adapter. It's really small (1.5" x 1.5"). Looks very promising. Can even use my Android phone as well. :).  Also, was only $40 at Best Buy!


Sent from my iPad using Tapatalk

Hey,

It looks like that may just be the ticket for you. I was looking at the specs for it on Best Buy and it states that it only has a 50 foot range within line of sight. I don't get much past 50 at most gigs with the wireless . Would it theoretically work past 50 feet if the need arises? Sorry if I'm being a "Debbie Downer" for you.  8)
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 25, 2015, 11:23:39 PM
Well, as it turns out, it doesn't matter anyway.  MF squashes BT as well. Mackie could have written better code to address this.  Now I have to carry another device around at gigs just for playing break music and tracks. Almost feel like Mackie is forcing people to buy the DL32R in order to play tracks or break music which is NOT going to happen. What a joke >:(
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Wynnd on March 26, 2015, 12:06:15 AM
So what product is OnSong trying to push?  They only make money from software sales.  (And in-app sales. Mostly additional software modules.)  I love OnSong and use it frequently.  And the DL1608 I have was built in Mexico.  (Might be some Chinese parts.)
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Keyboard Magic on March 26, 2015, 12:37:56 AM
Well, as it turns out, it doesn't matter anyway.  MF squashes BT as well. Mackie could have written better code to address this.  Now I have to carry another device around at gigs just for playing break music and tracks. Almost feel like Mackie is forcing people to buy the DL32R in order to play tracks or break music which is NOT going to happen. What a joke >:(

Sorry to hear that. At least you can take the BT Adapter back for a refund. I use an iPod Touch 5th Gen for AirPlay. It is more gear for me, but it does fit in a pocket. I know, doesn't help you too much with your current dilemma, though.  :(

BT as well! Crazy stuff for sure. Ugghh  :facepalm:
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 27, 2015, 02:45:01 PM
Well, as it turns out, it doesn't matter anyway.  MF squashes BT as well. Mackie could have written better code to address this.  Now I have to carry another device around at gigs just for playing break music and tracks. Almost feel like Mackie is forcing people to buy the DL32R in order to play tracks or break music which is NOT going to happen. What a joke >:(

Sorry to hear that. At least you can take the BT Adapter back for a refund. I use an iPod Touch 5th Gen for AirPlay. It is more gear for me, but it does fit in a pocket. I know, doesn't help you too much with your current dilemma, though.  :(

BT as well! Crazy stuff for sure. Ugghh  :facepalm:

Yeah, I'm going to take back the BT Adapter.  Another $299 for the 64G iPod Touch isn't in my budget considering I have an old 1st gen iPad with 64G and a 3rd gen iPad with 32G sitting around  :-\
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Keyboard Magic on March 27, 2015, 04:34:43 PM
Well, as it turns out, it doesn't matter anyway.  MF squashes BT as well. Mackie could have written better code to address this.  Now I have to carry another device around at gigs just for playing break music and tracks. Almost feel like Mackie is forcing people to buy the DL32R in order to play tracks or break music which is NOT going to happen. What a joke >:(

Sorry to hear that. At least you can take the BT Adapter back for a refund. I use an iPod Touch 5th Gen for AirPlay. It is more gear for me, but it does fit in a pocket. I know, doesn't help you too much with your current dilemma, though.  :(

BT as well! Crazy stuff for sure. Ugghh  :facepalm:

Yeah, I'm going to take back the BT Adapter.  Another $299 for the 64G iPod Touch isn't in my budget considering I have an old 1st gen iPad with 64G and a 3rd gen iPad with 32G sitting around  :-\

I guess if you use Apple stuff, which is a pretty decent product, you have to “pay to play”  :(  I wonder if Master Fader will ever become a cross platform app?
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Wynnd on March 27, 2015, 05:08:44 PM
I'm a fan of cross platform.  (One reason i use Cubase.)  But Mackie will have to add Android expertise to their software staff.  I'm betting that's not in the budget.  Maybe they'll get it by accident? 
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Keyboard Magic on March 27, 2015, 05:12:01 PM
I'm a fan of cross platform.  (One reason i use Cubase.)  But Mackie will have to add Android expertise to their software staff.  I'm betting that's not in the budget.  Maybe they'll get it by accident?

Maybe even Mac and Windows? Too much?
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: WK154 on March 31, 2015, 09:16:53 AM
Well, as it turns out, it doesn't matter anyway.  MF squashes BT as well. Mackie could have written better code to address this.  Now I have to carry another device around at gigs just for playing break music and tracks. Almost feel like Mackie is forcing people to buy the DL32R in order to play tracks or break music which is NOT going to happen. What a joke >:(
Finally got around to retest the Bluetooth with the latest MF on iOS 7.1.2 and it appears that Mackie takes over the volume control and sets it to the lowest setting. Does not let another app such as Music or VoiceRecord control the background or foreground volume control. Maybe they thought that it was a source of the white noise. You'll never get a strait answer out of them.
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Harpman on March 31, 2015, 03:13:15 PM
Well, as it turns out, it doesn't matter anyway.  MF squashes BT as well. Mackie could have written better code to address this.  Now I have to carry another device around at gigs just for playing break music and tracks. Almost feel like Mackie is forcing people to buy the DL32R in order to play tracks or break music which is NOT going to happen. What a joke >:(
Finally got around to retest the Bluetooth with the latest MF on iOS 7.1.2 and it appears that Mackie takes over the volume control and sets it to the lowest setting. Does not let another app such as Music or VoiceRecord control the background or foreground volume control. Maybe they thought that it was a source of the white noise. You'll never get a strait answer out of them.

Bill, that's what the OnSong lead developer found after I emailed him regarding this issue. OnSong beta would seize control of the volume/mic at app launch which broke Airplay/BT.  It took him all but 30 minutes to identify and correct.  So bottom line OnSong app will now wait until the mic/volume is needed (if ever).  How hard would it be to test for a docked condition vs remote and sidestep taking over volume or mic control on the remote unit versus console. Unfortunately, since there is no more docked iPad on the DL32R, everything is remote. So, I haven't coded in decades, but this is my logic.  When MF launches, don't seize volume/mic control at startup. In the case of the DL806/1608, test for connection to the lightning connector (already does). I would assume most of the DL806/1608 owners out there either use 2 iPads (like me) or 1 docked iPad and an iPhone remote (My Fader). In the case of the DL32R, why take control of the volume/mic at all.  When you want to play tracks/break music, all I'm doing from MF is sending a signal to the console to play from the external hard drive.  I control the volume through a channel fader, not the remote iPad volume control.  In the case of recording, same thing.  A trigger is sent to record on the external hard drive on the DL32R. So the solution would be for MF not seize the volume/mic control on any iPad unless it is docked. I will tell you this. If this issue is of little concern to Mackie, then it will be the last Mackie product I will ever purchase. I really hope someone from Mackie reads these posts and responds.

Bill, I would be curious if iOS 7.1.2 and MF Classic would be the same result.  Last Saturday, I carried around 3 iPads (1 for console, 1 for MF and 1 for break music). Totally ridiculous and a PITA!!
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Wynnd on March 31, 2015, 04:28:41 PM
Carry an iphone or ipod for break music.  (I'm using an iphone.)
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: Keyboard Magic on April 01, 2015, 01:19:44 PM
I carry two iPads, an Air for MF 3.X and a 2 for AirPlay. I used to use both iPads for MF (docked and remote) and an iPod Touch for AirPlay.  And that’s more than enough extra gear for me to schlepp around.

I think, and I’m not too sure on this, but if you are lugging around tons of gear for big venues, 3 iPads might be a little much sometimes. I do small gigs, so this is not an issue. But as I get older, even lugging around the gear I use gets tedious sometimes. Playing the gig is the best part for me, that’s why I keep doing it. 
Title: Re: If you use Apple Airplay, don't upgrade iOS to 8.2
Post by: WK154 on April 01, 2015, 03:43:09 PM
Well, as it turns out, it doesn't matter anyway.  MF squashes BT as well. Mackie could have written better code to address this.  Now I have to carry another device around at gigs just for playing break music and tracks. Almost feel like Mackie is forcing people to buy the DL32R in order to play tracks or break music which is NOT going to happen. What a joke >:(
Finally got around to retest the Bluetooth with the latest MF on iOS 7.1.2 and it appears that Mackie takes over the volume control and sets it to the lowest setting. Does not let another app such as Music or VoiceRecord control the background or foreground volume control. Maybe they thought that it was a source of the white noise. You'll never get a strait answer out of them.

Bill, that's what the OnSong lead developer found after I emailed him regarding this issue. OnSong beta would seize control of the volume/mic at app launch which broke Airplay/BT.  It took him all but 30 minutes to identify and correct.  So bottom line OnSong app will now wait until the mic/volume is needed (if ever).  How hard would it be to test for a docked condition vs remote and sidestep taking over volume or mic control on the remote unit versus console. Unfortunately, since there is no more docked iPad on the DL32R, everything is remote. So, I haven't coded in decades, but this is my logic.  When MF launches, don't seize volume/mic control at startup. In the case of the DL806/1608, test for connection to the lightning connector (already does). I would assume most of the DL806/1608 owners out there either use 2 iPads (like me) or 1 docked iPad and an iPhone remote (My Fader). In the case of the DL32R, why take control of the volume/mic at all.  When you want to play tracks/break music, all I'm doing from MF is sending a signal to the console to play from the external hard drive.  I control the volume through a channel fader, not the remote iPad volume control.  In the case of recording, same thing.  A trigger is sent to record on the external hard drive on the DL32R. So the solution would be for MF not seize the volume/mic control on any iPad unless it is docked. I will tell you this. If this issue is of little concern to Mackie, then it will be the last Mackie product I will ever purchase. I really hope someone from Mackie reads these posts and responds.

Bill, I would be curious if iOS 7.1.2 and MF Classic would be the same result.  Last Saturday, I carried around 3 iPads (1 for console, 1 for MF and 1 for break music). Totally ridiculous and a PITA!!
It seems to be part Apple problem as well. AFAIK they have no mixer in iOS a la Windows (multiple sound sources mixed to go to outputs of choice). The rather limited Foreground/Background iOS has audio as a special case to allow running in the background while other apps are running. The problem arises when both apps use sound and no mixer is available, then a choice needs to be made. This is the results of Apple control freak mentality and crippleware. They're still trying to get a real multitasking function into iOS. Didn't make it last year maybe this year? Too busy right now with XR18 to play much with DL. V2.1.1 probably will make no difference if I'm right.

PS. Just had a thought I may try. If the MF takes over the volume control and assigns it to their iPad source then maybe the iPad faders can be used to control your background volume? Worth a try.

UPDATE: see  http://cacophony.aspinock.com/index.php?topic=946.new#new