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Unofficial Mackie User Forums => DL1608/DL806/DL32R/ProDX Mixers => Topic started by: rmcassady on April 28, 2015, 06:01:39 PM

Title: Master Fader v3.1 Now Available
Post by: rmcassady on April 28, 2015, 06:01:39 PM
https://itunes.apple.com/us/app/mackie-master-fader/id511500747?mt=8

We just released Master Fader v3.1 to the App Store.

Primarily to support the new DL32R Dante Expansion Card, Master Fader v3.1 also has a ton of bug fixes that should please you. Here's a full list of changes. As always, ensure Master Fader is not set to auto update so you can choose the right time for you.

Support for DL Dante Expansion Card
Mute Group masters are now actionable from the overview
Access Limit buttons now show green instead of red. Duh.
The current parameter readout now shows information when making changes to the I/O patch view
Removed decimal from current parameter readout for Pan and Balance
All radio buttons now active on release instead of press

And here’s the minor bugs that are now FIXED. Thanks to all of you for helping us to identify these!

An update to Master Fader v3 from v2.1.1 and below could fail
Crash when Access Limits Input DSP and Input Routing are enabled and then change mixes in the Output Routing Channel View
Crash when switching between a DL32R and DL1608 in a very particular way
Master Fader could be forced offline after an out of range iPad returned into range
When access limited, Masters will still highlight in overview when touched
Aux pan not recalled correctly on power cycle
Access Limiting Mutes incorrectly limited Aux Mutes
QAP would not show all FX muted from Mute Group
Navigating between Matrix, Overview and Masters view could show incorrect views
Navigating between Overview, Subgroup channel, and Mixer view could show incorrect views
Navigating between Overview, VCA channel, and Mixer view could show incorrect views
Linking Unlinking channels will sometimes not be shown on multiple connected iPads
Show note edits sometimes not shown on multiple connected iPads
Output alignment delay wasn’t restored upon 2.1.1 to 3.1 update
Toggling Access Limits was very slow
Switching between devices could cause the view and mute group assignment sources to disappear
Faders could disappear from Matrix Mixer View
Long channel names could intermittently not scroll in the Matrix and Masters View
Masters View could show no channel strips
Still able to access the FX Channel View when FX is Access Limited
Channel view meters could stop functioning when switching between view groups
Mute Group assignments that were changed while a Mute Group is enabled wouldn’t always update the Overview
Linked subgroups would incorrectly show L/R selector in channel routing view
Monitor Delay on QAP only had the ability to manually enter Meter parameter
When Access Limited Sub Groups could still be assigned to a VCA
Access Limiting Mutes incorrectly limited Aux Mutes
Stereo linked Matrix channel strip would incorrectly appear twice in the Masters View
Leaving a Show’s Notes field without updating could cause connected iPads to disconnect
With certain Access Limits enabled, selecting a Sub in the Mix Selector would navigate to the wrong view
Title: Re: Master Fader v3.1 Now Available
Post by: ijpengelly on April 28, 2015, 06:15:41 PM
Downloaded and opened! Fader scale has been changed to white, still not brilliant on the iPad 2, but better than before.

Not sure exactly what that Mute group change is for the DL1608?!
Title: Re: Master Fader v3.1 Now Available
Post by: ijpengelly on April 28, 2015, 06:32:56 PM
Seem to be getting a quite noticeable lag on the Main output fader when viewing the channel faders page. None of the other faders seem to be affected and if you go into a channel and alter the Main, it moves fine! Very odd indeed. Could be interesting if you catch it, as it jumps almost the length of the scale. Anyone else have this issue?

EQ seems to have the same response as before, so that's fine.
Title: Re: Master Fader v3.1 Now Available
Post by: rmcassady on April 28, 2015, 06:41:06 PM
Downloaded and opened! Fader scale has been changed to white, still not brilliant on the iPad 2, but better than before.

Not sure exactly what that Mute group change is for the DL1608?!

This allows the ability to affect mute group on/off from the overview screen on any DL mixer. Just a handy place to hit a group mute if you need to.
Title: Re: Master Fader v3.1 Now Available
Post by: ijpengelly on April 28, 2015, 06:43:19 PM
Ahhhh, yes! Found it, super thanks.
Title: Re: Master Fader v3.1 Now Available
Post by: takis on April 28, 2015, 07:59:11 PM
It's nice to see they are updating items, but I was hoping for a 4.0 version where they made the effects more robust.  Hope to see this soon....

Thanks Mackie
Title: Re: Master Fader v3.1 Now Available
Post by: Keyboard Magic on April 28, 2015, 08:03:10 PM
MF 3.1 update works a treat on the Air 2 and the dB scales are brighter now. Very stodgy on the older iPad 2 IMHO. Pretty much the same as it was. That's okay though. Have to update the school's DL firmware soon. Will see how that goes. Still have MF Classic for just in case!
Title: Re: Master Fader v3.1 Now Available
Post by: JohnMHoyt on April 28, 2015, 09:24:02 PM

Master Fader could be forced offline after an out of range iPad returned into range


Oh please oh please...  Let this fix my issue where the docked iPad just stops communicating via Master Fader (yet, music being played from that iPad still plays) until I remove it from the dock and plug it back in.
Wireless rarely looses sync, and never goes offline though.

Thank you for making the channel strip dB scale brighter again too.
Title: Re: Master Fader v3.1 Now Available
Post by: RoadRanger on April 28, 2015, 10:27:51 PM
Oh please oh please...  Let this fix my issue where the docked iPad just stops communicating via Master Fader (yet, music being played from that iPad still plays) until I remove it from the dock and plug it back in.
I think we figured out that the issue is the charging circuit - and it "goes away" if you have the iPad 100% charged.
Title: Re: Master Fader v3.1 Now Available
Post by: JohnMHoyt on April 28, 2015, 10:31:31 PM
Oh please oh please...  Let this fix my issue where the docked iPad just stops communicating via Master Fader (yet, music being played from that iPad still plays) until I remove it from the dock and plug it back in.
I think we figured out that the issue is the charging circuit - and it "goes away" if you have the iPad 100% charged.

That iPad is always at 100% charge though... (I read the thread about lost sync and thought that could be the problem, so I keep it fully charged)
Title: Re: Master Fader v3.1 Now Available
Post by: WK154 on April 28, 2015, 11:11:41 PM
Oh please oh please...  Let this fix my issue where the docked iPad just stops communicating via Master Fader (yet, music being played from that iPad still plays) until I remove it from the dock and plug it back in.
I think we figured out that the issue is the charging circuit - and it "goes away" if you have the iPad 100% charged.
I don't think that's the case. I believe that the grounding techniques or lack thereof are the real problem. I just haven't found the time or inclination to prove it. Who would drain the iPad chassis ground into the DL signal ground? Mackie needs a lesson from Bill Whitlock on audio grounding techniques. :)
Title: Re: Master Fader v3.1 Now Available
Post by: Keyboard Magic on April 28, 2015, 11:59:36 PM
Hey, JohnMHoyt  or John?

Welcome to the forum!!!!  :) I love your avatar by the way, too!!  :thu:
Title: Re: Master Fader v3.1 Now Available
Post by: JohnMHoyt on April 29, 2015, 01:43:27 AM
I don't think that's the case. I believe that the grounding techniques or lack thereof are the real problem. I just haven't found the time or inclination to prove it. Who would drain the iPad chassis ground into the DL signal ground? Mackie needs a lesson from Bill Whitlock on audio grounding techniques. :)

I would believe grounding could be an issue...  I have seen similar issues with computers, audio systems and pbx systems where something had a not-so-well grounded connection, then it was grounded well for lightening purposes later, and that's when the troubles started.   I also read in the other thread about that, such as lifting the pin on the power supply ground, etc.   Not sure I want to try that, but hey, maybe I need to.  Would be interested to hear what you find if you get the time =)
Title: Re: Master Fader v3.1 Now Available
Post by: JohnMHoyt on April 29, 2015, 01:44:48 AM
Hey, JohnMHoyt  or John?

Welcome to the forum!!!!  :) I love your avatar by the way, too!!  :thu:

Thanks... Call me John, call me whatever... I'm easy, like Sunday morning.     I stole the avatar so I wouldn't be bare, it seemed fitting for an audio forum =P

I've been lurking here for a while, just got around to responding.
Title: Re: Master Fader v3.1 Now Available
Post by: RoadRanger on April 29, 2015, 03:24:04 AM
That iPad is always at 100% charge though... (I read the thread about lost sync and thought that could be the problem, so I keep it fully charged)
Mine was pukin' out big-time on a gig a couple weeks back, turned out I was at 50%. Once it charged back it it was fine. Obviously YMMV  :-\ .
Title: Re: Master Fader v3.1 Now Available
Post by: ijpengelly on April 29, 2015, 06:25:53 AM
I don't suppose, John or Roadranger, that you noticed any issue with the Main fader having significant lag on the faders page, but not if you editing a channel?
Title: Re: Master Fader v3.1 Now Available
Post by: Keyboard Magic on April 29, 2015, 10:23:26 AM
I don't suppose, John or Roadranger, that you noticed any issue with the Main fader having significant lag on the faders page, but not if you editing a channel?

I did notice it for a very short period once on my iPad 2 and on my Air 2 while it was connected to the DL wirelessly. But didn't see it again. I guess this is another "tiny" issue along with the Bug report post I created last night.  :(

Title: Re: Master Fader v3.1 Now Available
Post by: JohnMHoyt on April 29, 2015, 12:12:24 PM
I don't suppose, John or Roadranger, that you noticed any issue with the Main fader having significant lag on the faders page, but not if you editing a channel?

Did not notice that in playing with it so far, but will keep my eyes open and report back if I do!
Title: Re: Master Fader v3.1 Now Available
Post by: beno on April 29, 2015, 11:04:10 PM
Any chance of seeing a video of this laggy main fader, along with more detail on your devices and OS? I'm not seeing it.
Title: Re: Master Fader v3.1 Now Available
Post by: Keyboard Magic on April 29, 2015, 11:19:35 PM
Hi Ben,

I haven't been able to reproduce this one. It happened only once in my case. The main fader would not move, until prodded a couple of times, then it jumped to full volume. After that it's worked fine every time.  ???

I was more concerned about my bug report. Sorry  :-[
Title: Re: Master Fader v3.1 Now Available
Post by: beno on April 30, 2015, 03:51:59 PM
No worries. If anyone sees this, please snap a video. Thanks.
Title: Re: Master Fader v3.1 Now Available
Post by: JohnMHoyt on April 30, 2015, 03:58:14 PM
No worries. If anyone sees this, please snap a video. Thanks.

Okay, I know how to do a screen snapshot, butttt, video?   Is the iPad capable of doing that with built-in features?

I was able to get it to do it just now.    iPad had just come up from being shutdown.  DL1608 turned on before it.     Lagged behind my finger big time...  Then I let off and tried again, and it was fine.
I'm going to shut it all down and try that again. Will report back.
Title: Re: Master Fader v3.1 Now Available
Post by: beno on April 30, 2015, 04:01:42 PM
No easy built in video capture, although you can connect to a Mac and use Quicktime. But I usually just use my phone as it shows what you are pressing too.
Title: Re: Master Fader v3.1 Now Available
Post by: JohnMHoyt on April 30, 2015, 04:55:16 PM
No easy built in video capture, although you can connect to a Mac and use Quicktime. But I usually just use my phone as it shows what you are pressing too.

Well duh... I'm a bit dense there. I didn't think that yes, you need to see my finger moving in relation to the slider! hahahaah   I blame this cold or sinus thing I have going on, I don't think I am normally this dumb. haha

Okay, so I have shut it down (the Mackie and the iPad) and restarted it, exactly the way I did last time and no hesitation.   So, I shut it down, started everything, loaded another show, and it did it, but not nearly as bad, and again, it did it just the first time.   Tried loading another show, and it did not do it.   

Shut it all down again, restarted everything, loaded another show, while holding the cell phone in one hand...  and of course, no hesitation.  Tried 2 more times and could not get it to lag again.

I'll keep an eye on it and see if there is a way to duplicate the issue, or maybe it's just the first time a show is loaded, or how fast you load it and then try to adjust the main?
Title: Re: Master Fader v3.1 Now Available
Post by: Michael Welter on April 30, 2015, 05:00:49 PM
Obviously it only works when you're not trying to video record it. So there's your workaround. :lol:
Title: Re: Master Fader v3.1 Now Available
Post by: JohnMHoyt on April 30, 2015, 05:06:18 PM
Obviously it only works when you're not trying to video record it. So there's your workaround. :lol:

HAHA so true...   For grins, I tried it without videoing it.   Sorry, still didn't work. Wait, it still didn't NOT work =)

I'll keep an eye on it and let you know!
Title: Re: Master Fader v3.1 Now Available
Post by: beno on April 30, 2015, 05:51:09 PM
Yup. That's always the case for me too. It never fails when you want it to. :mrgreen:
Title: Re: Master Fader v3.1 Now Available
Post by: ijpengelly on April 30, 2015, 08:57:11 PM
Here you go, video evidence   :eek:

Mine is repeatable... on both iPads, docked and undocked.

http://youtu.be/M1iM4-fqG3I

Oh and running the latest iOS version on iPad 2 (both).

Title: Re: Master Fader v3.1 Now Available
Post by: beno on April 30, 2015, 08:59:51 PM
Ah. I see what you are saying now. We'll look into that. Thanks for posting the video.
Title: Re: Master Fader v3.1 Now Available
Post by: beno on April 30, 2015, 09:02:21 PM
And what iPad versions and iOS versions are you using, ijpengelly?
Title: Re: Master Fader v3.1 Now Available
Post by: ijpengelly on April 30, 2015, 09:03:04 PM
Thanks Ben! If you get your finger on it and hold it, then it will move smoothly (if you don't move it too fast). I am hoping that it won't be an issue for the festival I have on Saturday, usually once the Main is set it stays set.

Both are iPad 2 and iOS 8.3
Title: Re: Master Fader v3.1 Now Available
Post by: JohnMHoyt on April 30, 2015, 09:05:28 PM
Here you go, video evidence   :eek:

Mine is repeatable... on both iPads, docked and undocked.

http://youtu.be/M1iM4-fqG3I

Oh and running the latest iOS version on iPad 2 (both).

Mine is the latest version iPad with latest version of iOS...    Nope, not seeing anything like that.   At my worst, it was one time.

Your overall response is slower than mine (even on the properly working channel strip)
Title: Re: Master Fader v3.1 Now Available
Post by: JohnMHoyt on April 30, 2015, 09:07:27 PM
I wonder...  This only happened for me when I first started up and first loaded a show.

What happens if you start with a new show?   
Title: Re: Master Fader v3.1 Now Available
Post by: ijpengelly on April 30, 2015, 09:12:37 PM
I'll try that on Sunday, at the moment everything is set up ready for Saturday and I am not inclined to start changing things... just to be on the safe side. Thanks for experimenting John.

BTW Ben, is there any chance you guys might be looking into 'revising' the effects? Based on a number of users experience this seems to be the Achilles heal across the DL product range, though the functionality and user interface are both superb, especially compared with the other market offerings.
Title: Re: Master Fader v3.1 Now Available
Post by: Keyboard Magic on April 30, 2015, 10:35:18 PM
I ran into not quite as drastic lag issues with my iPad 2’s running the new MF 3.0 when it first came out. I upgraded to an iPad Air 2 and no more lag right through MF 3.1.

Did notice that one time “possessed” Main Fader with 3.1 that wouldn’t respond until I touched it repeatedly and it popped all the way up the top all by itself on the Air 2! Hasn’t happened since, but the older iPad 2 still has minor lag issues and is still useable though. It’s relegated to AirPlay only.
Title: Re: Master Fader v3.1 Now Available
Post by: Keyboard Magic on May 01, 2015, 12:57:02 AM
I have to revise my report on the "quirky" Main Fader in MF 3.1. I was just playing with it on this iPad 2 for about 2 minutes. My goodness it's absolutely possessed!  :eek: The channel fader right next to it was laggy, but nothing like this OIY !!  I was running it in demo mode. I can't imagine what it would be like "live" if you weren't very careful with it. If you move it slowly it behaves.

I then retested this on my iPad Air 2 and no issues at this time. Very smooth no matter how fast you moved the Main Fader. It's got to be the faster CPU and more system memory that can deal with this. It does appear IMHO to be another potential "issue" with MF 3.1 running on the iPad 2 and any other models that have the same specs. The great YouTube video posted by ijpengelly is 100% spot on!  :thu:  8)
Title: Re: Master Fader v3.1 Now Available
Post by: JohnMHoyt on May 01, 2015, 01:07:05 AM
I have to revise my report on the "quirky" Main Fader in MF 3.1. I was just playing with it on this iPad 2 for about 2 minutes. My goodness it's absolutely possessed!  :eek: The channel fader right next to it was laggy, but nothing like this OIY !!  I was running it in demo mode. I can't imagine what it would be like "live" if you weren't very careful with it. If you move it slowly it behaves.

I then retested this on my iPad Air 2 and no issues at this time. Very smooth no matter how fast you moved the Main Fader. It's got to be the faster CPU and more system memory that can deal with this. It does appear IMHO to be another potential "issue" with MF 3.1 running on the iPad 2 and any other models that have the same specs. The great YouTube video posted by ijpengelly is 100% spot on!  :thu:  8)

Well now you have me concerned. While I use iPad Air 2 for foh tech, I use an iPad 2 for our monitors on stage. I rarely twiddle the main except at initial sound check, but that could be an issue.

At least we have pro audio companies providing sound at both of our festival gigs this weekend..... So no worries until next weekend. Heh
Title: Re: Master Fader v3.1 Now Available
Post by: Keyboard Magic on May 01, 2015, 01:25:06 AM
Hi John,

I was able to reproduce the bug on my iPad 2 but it may not be that way for others or you. Hopefully? We may be panicking prematurely. Have you tried this on your iPad 2 yet? It may be okay and if it does, I think if you are careful with the Main Fader it should work just fine.

Fingers crossed!  ;)
Title: Re: Master Fader v3.1 Now Available
Post by: ijpengelly on May 01, 2015, 07:01:34 AM
What I am going to have to try when I am home later is what happens with the actual audio, the fader jumps, but I wonder if the level does the same or if it smoothly comes up? Don't know if anyone else can quickly test this?
Title: Re: Master Fader v3.1 Now Available
Post by: nottooloud on May 01, 2015, 12:15:41 PM
https://itunes.apple.com/us/app/mackie-master-fader/id511500747?mt=8

We just released Master Fader v3.1 to the App Store.

Is this backwards compatible to the firmware from 3.0?
Title: Re: Master Fader v3.1 Now Available
Post by: ijpengelly on May 01, 2015, 12:36:24 PM
When I docked mine it posted updates, so I suspect not.
Title: Re: Master Fader v3.1 Now Available
Post by: nottooloud on May 01, 2015, 12:46:18 PM
Does My Fader still work?
Title: Re: Master Fader v3.1 Now Available
Post by: Wynnd on May 01, 2015, 01:38:58 PM
Official word from Beno is My Fader works fine with Master Fader 3.1.  Others have already tried it with success.
Title: Re: Master Fader v3.1 Now Available
Post by: nottooloud on May 01, 2015, 01:43:02 PM
Official word from Beno is My Fader works fine with Master Fader 3.1.

Cool. Thanks.
Title: Re: Master Fader v3.1 Now Available
Post by: Keyboard Magic on May 01, 2015, 10:48:21 PM
With all the interesting stuff happening with a “Master Fader for all” I kind of think that there should be 2 versions. Master Fader 32 for the DL32 with a whack of features and a UI suited to it only.

And Master Fader 16 with all the great features tuned for the 806/1608 and an appropriate UI that suits these. They should also be resource usage appropriate for the platform they are controlling. Would it be that hard to have 2 versions of Master Fader?

If wishes were fishes I guess.  :mrgreen:
Title: Re: Master Fader v3.1 Now Available
Post by: Rdmitch on May 01, 2015, 11:18:25 PM
Don't know if anyone else is experiencing the same oddity, but in the recording screen (not the routing screen)
When either slider is touched the program crashes. Only noticed this while surfing around the new V3.1
version.
Crash reports were sent to Mackie
Attached pic shows the button and slider causing the issue
Title: Re: Master Fader v3.1 Now Available
Post by: gerenm63 on May 01, 2015, 11:27:31 PM
Don't know if anyone else is experiencing the same oddity, but in the recording screen (not the routing screen)
When either slider is touched the program crashes. Only noticed this while surfing around the new V3.1
version.
Crash reports were sent to Mackie
Attached pic shows the button and slider causing the issue

This was reported a couple of days ago, and Mackie have already prepped a fix which is (or will soon be) ready to submit to Apple.
Title: Re: Master Fader v3.1 Now Available
Post by: Rdmitch on May 01, 2015, 11:48:36 PM
Cool...thanks for the info!
Title: Re: Master Fader v3.1 Now Available
Post by: Keyboard Magic on May 02, 2015, 01:05:17 AM
Don't know if anyone else is experiencing the same oddity, but in the recording screen (not the routing screen)
When either slider is touched the program crashes. Only noticed this while surfing around the new V3.1
version.
Crash reports were sent to Mackie
Attached pic shows the button and slider causing the issue

This was reported a couple of days ago, and Mackie have already prepped a fix which is (or will soon be) ready to submit to Apple.

The fix was submitted to Apple by Mackie on the 30th of April. Just waiting for it to go through Apple's hoops before it's posted to the App Store.  ;)

Title: Re: Master Fader v3.1 Now Available
Post by: ijpengelly on May 03, 2015, 09:11:47 AM
Other than the two bugs that seem to have been flagged (record page crash and jumping jack fader) Mackie version 3.1 performed extremely well yesterday. Outdoor festival, one acoustic set and four bands, HK Audio Projector system on FOH duties and three monitor mixes. Drums mics (6 off) were groups and monitor masters were on a VCA (DCA), four vocals, two guitars, bass and keys. Extensive use of mute and view groups.

I was running two iPads (one docked and one wireless), that I swapped over when the power on the iPad was getting low and the one that was docked was wirelessly connected to a laptop acting as a UPNP server for the in-fill music between acts.

All the flexibility that the extra features has provided and those that were include from day one made yesterday much easier than the traditional route. The only thing I really hankered for were remote pre-amps, but I used trim feature to good effect.

We did experience a couple of power trips on the day (which at first I thought was due to the wet weather, but turned out to be the amount of power the Projector rig can draw), but when the power came back on, the router and DL1608, both were accessible and ready to go again after about 20 - 30 seconds.

All in all a good day bar the weather.
Title: Re: Master Fader v3.1 Now Available
Post by: Keyboard Magic on May 03, 2015, 01:16:01 PM
Other than the two bugs that seem to have been flagged (record page crash and jumping jack fader) Mackie version 3.1 performed extremely well yesterday. Outdoor festival, one acoustic set and four bands, HK Audio Projector system on FOH duties and three monitor mixes. Drums mics (6 off) were groups and monitor masters were on a VCA (DCA), four vocals, two guitars, bass and keys. Extensive use of mute and view groups.

I was running two iPads (one docked and one wireless), that I swapped over when the power on the iPad was getting low and the one that was docked was wirelessly connected to a laptop acting as a UPNP server for the in-fill music between acts.

All the flexibility that the extra features has provided and those that were include from day one made yesterday much easier than the traditional route. The only thing I really hankered for were remote pre-amps, but I used trim feature to good effect.

We did experience a couple of power trips on the day (which at first I thought was due to the wet weather, but turned out to be the amount of power the Projector rig can draw), but when the power came back on, the router and DL1608, both were accessible and ready to go again after about 20 - 30 seconds.

All in all a good day bar the weather.

Thanks for the excellent report. It's good to hear/read that everything went well for you. Nice!  :thu: :thu: