Unofficial Mackie User Forums > DL1608/DL806/DL32R/ProDX Mixers
First Serious Glitches With DL32R and MF
JMc:
I'm pleased to report that last night, everything seems to have recorded just fine. I checked the recording periodically during the show and stopped and started the recording process several times, at the conclusion and beginning of each set. I see the files on the drive and made sure to hit "eject" before powering down. I've got another show tonight, so I haven't actually offloaded the files into my sound editor yet, but I feel confident that they're all there and everything is fine again.
I want to thank all of you for the tips and particularly Ben for isolating the problem away from the iPad and for providing a clear path for troubleshooting and restoring proper function. I admit that I have not been the best about doing "eject", but I will be certain to get into the habit. We had a great set last night, so I'm excited to hear what we've got on there. Again, sincere thanks to all. I LOVE, LOVE LOVE this mixer.
dpdan:
that's great news JMc !!!!
WK154:
I hope everything went according to plan last night. It would be informative if the cause of your problem could be identified at this stage. This would give others a heads up. Can you state what physical hardware if any you changed out? Any procedure you may remember doing differently? Here are my thoughts on what transpired and possible remedies.
BenO your otherwise excellent manual may need some fine tuning. This was brought out by some of your instructions to solve this issue. The MF update and firmware update instructions need to include timing information. For example:
"Here’s how to force a firmware update: first, turn the mixer off. Now, with a bent paperclip, poke the force
update button, then power up the mixer with the button depressed. The mixer will boot and you will be
prompted with an update bubble the next time an iPad with the Master Fader app is turned on."
Makes no mention of the hold time of 5 seconds or warns about waiting a minute or two after the update signals it's finished and really isn't. I wouldn't hesitate to use red for text this important. Of course it will only help those that read manuals. ;)
On the recording and finalizing the disk although they are mentioned it may be best to stress their importance and the reasons behind this will usually reinforce the importance. Conventionally stop/finalize was sufficient to finalize CD/DVD recordings and Toc were written. Since we are talking about a file system (Fat32) and uLinux there may be buffers that need to be written to disk. If I had what I asked for over two years ago from Mackie and you promised to send I might have a better insight to this mechanism ;)
In conclusion I am not ruling out a problematic download and firmware install process since the solution over many a version of MF over the years has been to reload MF. This can only mean that on occasion errors occur during this process. CRC's are a weak verification if that's what your using.
For those interested in the finer details of Fat32 here is a good overview.
http://www.go-embedded.com/FAT32%20article.pdf
JMc:
--- Quote from: WK154 on August 23, 2015, 04:49:37 PM ---I hope everything went according to plan last night. It would be informative if the cause of your problem could be identified at this stage. This would give others a heads up. Can you state what physical hardware if any you changed out? Any procedure you may remember doing differently?
--- End quote ---
There have been no physical hardware changes. HOWEVER, when I first discovered the missing recordings that I thought were there, I ran a check on the HDD and it turned up a few errors. I had the errors corrected in the hopes that the files would then appear, but no such luck. While I used the same HDD, I did reformat it with the DL32R after rebooting the mixer. I then hit "eject", plugged it into my PC, dragged the previously saved "Music" folder back onto the drive with my recordings for intermission, and then I created a new "Recordings" folder.
I think the biggest takeaway that I got from this was the bit about needing an additional minute for the firmware to update after it says it's ready... THAT is something that definitely should be added to the manual. Because I am all but certain whenever I updated the firmware last, I didn't wait a minute before launching the app. I also was not in the habit of "ejecting" the HDD before powering down at the end of each show.
So in conclusion, I think the latter two items were the most important - wait after the firmware updates for a good minute after you *think it's ready to go and get in the habit of ejecting the HDD before powering down. Last night's show recorded with no discernible problems, but again, I haven't had the chance to offload the files yet, but remain confident that they are just fine.
UPDATE: I've started mixing down some tracks from the shows. All is right in my world, again. Hallelujah!
beno:
Great! Glad everything is working.
And we'll look at adding more detail to that section in the next manual update.
Thanks
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