Mackie DL32R locked up during show

[Weogo]

Hi WK,

Thanks for the clarification about the pre-emptive re-boots.
I suggest a device in that condition needs repair or replacement.
Brings back 25 year old memories of my Windows 3.1 computer.  Lots of re-boots there.

Good question.
Among other activities,
in 1998 I started a forum for techs doing audio for folk dances that currently has about 250 subscribers,
about eleven years ago I installed solar hot water panels on the roof and
I'm a volunteer librarian at the non-profit Asheville Tool Library.

Thanks and good health,  Weogo

[WK154]

WEOGO
Before jumping to conclusions "I suggest a device in that condition needs repair or replacement." you might notice that the broken equipment runs fine after a re-boot. Did you replace your computer because of W3.1 or just upgrade to W95? Not too long ago in MF2.x some units provided "white noise". To make a long story short Mackie finally admitted to their problem and it was fixed in MF3.0. I think the jury is still out on this intermittent problem.

[JohnMHoyt]

My lockup problem has been extremely rare....  just sucks that this time cost me a valuable recording. At least the show didn’t stop.

I always check power where my bass amp and rack with dl32r is, using a cheap three prong tester for ground conditions, and then with my very old but trusty fluke for volts.  I have used an ups, but only for shows with generators, as I have had more things blown up by crappy power.

I spent hours looking at options for a better mixer - even though the dl32r could use a refresh in general, and more love from the dev team (android/windows support, Little things like simple ability to change the time/date, etc) - it’s hard to beat the thing for features, size, and all.

I just can’t justify changing platforms at this time, so, I guess I will buy a new dl32r and hope they don’t release a new one after I make my purchase...

[WK154]

Not to worry it won't happen for at least another five years.

[JohnMHoyt]

It is with MUCH adrenaline and aggression that I post this....   I'm pisssssssssssed off.... 

Last night, at another festival (this time with a much smaller crowd thank God) the DL32 locked up again and we had no control.   16 minutes into the show.
Didn't want to stop, so we made it another 45 minutes and took a break, downed the mains, performed a quick reboot and we were back up 2 minutes later.

Then it did it again!

However, it's been running fine this morning for hours....

Power was good, off 120VAC mains at 117vac...   Temps were in the 60s.

I guess I'm buying a new mixer since this is twice in a month.....   gah!!!!!!!!!!!!!!   

[JohnMHoyt]

What's the best deal I can get on a DL32R anywhere?    Anyone know of any coupons, any deals, specials???

[dpdan]

what kind of router are you using?
 

[JohnMHoyt]

what kind of router are you using?

It's not router related as the recording stops as soon as it locks up.  And the iPads remain connected to the router and control other systems we have, just no connection to the Mackie.
Router is crApple Airport

[stevegarris]

What's the best deal I can get on a DL32R anywhere?    Anyone know of any coupons, any deals, specials???

Too bad you didn't post yesterday - see this:
https://goo.gl/4MrHqc

[WK154]

Just a thought John. with all the intermittent problems with this unit did you ever reload the firmware? If not I would certainly give it a try. Don't see it anywhere in the posts.
Cheers
You did reload the firmware a while ago with the clock problem but it wouldn't hurt to try it again. Make sure all your setting are saved (shows). Bug Mackie again on the clock maybe they'll fix another bug.

[Weogo]

Hi Wk and John,

Great minds think alike    : -)
I was driving home from a gig last night and thought a firmware install would be worth trying.

Page 271 of the Master Fader Reference Guide has the instructions for performing a 'force update'.
To optimize for good results, I would make sure the Ipad has a good charge, and that the DL32R and router are on a UPS, and
that it is a calm day without anything significant affecting power in you area.

Thanks and good health,  Weogo

[JohnMHoyt]

Just a thought John. with all the intermittent problems with this unit did you ever reload the firmware? If not I would certainly give it a try. Don't see it anywhere in the posts.
Cheers
You did reload the firmware a while ago with the clock problem but it wouldn't hurt to try it again. Make sure all your setting are saved (shows). Bug Mackie again on the clock maybe they'll fix another bug.

Nope, I did not do that - but I'll have time soon!

[JohnMHoyt]

What's the best deal I can get on a DL32R anywhere?    Anyone know of any coupons, any deals, specials???

Too bad you didn't post yesterday - see this:
https://goo.gl/4MrHqc

Holy cow! I would have bought that! hahahaah   

Just an update, I placed an order yesterday for a new DL32R....  Unfortunately, they are on back order from my vendor of choice, Hames Pro, a local guy.

[dpdan]

even though PSSL website listed the DL32R as "Discontinued" it isn't discontinued. Out of stock sure,... discontinued, no way!
Dem babies are sellin like hotcakes
And, they would not sell a new, sealed box unit for $999.99, heck I would buy a third one for that price

 

[Michael Welter]

John, did you get your new unit? How is it working?

I'm doing a big show this weekend, and am having the same problem on day 3. I rebooted the DL32R, and it worked fine for about 30 minutes, then locked up again. I'm not recording, so no issues there.