Author Topic: DL16S/32S "Offical Info from Mackie"  (Read 13882 times)

dpdan

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Re: DL16S/32S "Offical Info from Mackie"
« Reply #45 on: February 15, 2020, 03:53:04 AM »
thank you WK!
Matt says,,,
"and finally, we have our flagship in the series, the Axis Digital Mixing System"

strange way to treat your company's flagship product
 
« Last Edit: February 15, 2020, 04:03:20 AM by dpdan »

WK154

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Re: DL16S/32S "Offical Info from Mackie"
« Reply #46 on: February 15, 2020, 06:51:49 AM »
You welcome Dan. BenO also stated that they would release MF 5 in stages due to the complexity with all the different models of mixers. That was also changed with the crazy idea that it's all one product when it's not.
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dpdan

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Re: DL16S/32S "Offical Info from Mackie"
« Reply #47 on: February 15, 2020, 07:00:28 PM »
yep,
Ben is most likely in contact on a regular basis with a few friends he made while working at Mackie, and I bet he is really sad about their decision to ditch the DC16.

This DL line was his baby

WK154

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Re: DL16S/32S "Offical Info from Mackie"
« Reply #48 on: February 15, 2020, 09:15:29 PM »
AFAIK Ben was a survivor and has been with Mackie since Greg's time around 2002 Greg left in 2003. It must have been pretty frustrating to work under a bunch of bean-counters and probably had enough or the offer from Amazon was that good. I don't know if he had any hand in some of the code, he had his masters in the UK in DSP technology. He may also have enticed some of his fellow Mackie friends to go with him.

P.S. You can also look at it another way and say that he didn't finish his pet project and instead killed it. Traditionally Mackie's software department has been a revolving door.
« Last Edit: February 15, 2020, 09:25:07 PM by WK154 »
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dpdan

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Re: DL16S/32S "Offical Info from Mackie"
« Reply #49 on: February 15, 2020, 10:13:17 PM »
it is sad to me nonetheless.
I did not know that Ben was with them that long.
« Last Edit: February 16, 2020, 07:39:35 AM by dpdan »

WK154

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Re: DL16S/32S "Offical Info from Mackie"
« Reply #50 on: March 11, 2020, 06:13:23 PM »
Well the story unfolds about AXIS. It seems that the powers to be just like the prior D8B decided to kill the product and you will no doubt see the docs in discontinued items under support soon. Sweetwater certainly doesn't want be be holding dead inventory.
https://www.sweetwater.com/store/detail/DC16--mackie-dc16-control-surface-for-dl32r
So this may have been the reason for BenO's departure from Mackie. Not unlike the story with Tracktion, Julian Storer and Mackie around 2007. Time will tell.
« Last Edit: March 11, 2020, 10:54:35 PM by WK154 »
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WK154

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Re: DL16S/32S "Offical Info from Mackie"
« Reply #51 on: April 18, 2020, 06:48:56 PM »
Well the RM v5.1 has made it quietly to the website
https://mackie.com/products/master-fader-control-app
All 8 pages of additions  :(  No sign of the once touted PC workstation view. No sign of the much needed bug fixes for v5.1.0
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dpdan

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Re: DL16S/32S "Offical Info from Mackie"
« Reply #52 on: April 19, 2020, 02:44:10 AM »
sad, very sad. 

I am listing my second and only remaining DL32R this weekend.
I may try Craigslist first.

dpdan

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WK154

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Re: DL16S/32S "Offical Info from Mackie"
« Reply #54 on: April 19, 2020, 04:32:05 PM »
Yup Sweetwater is erasing all signs of the DC16 and here is their last one, their demo unit.
https://www.sweetwater.com/store/detail/DC16--mackie-dc16-control-surface-for-dl32r?cond=DC16d2
I guess they weren't a happy camper either.  :)
Cheers

P.S. I asked RR to add Yahmaha and others to the mixer list here but no response.
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dpdan

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Re: DL16S/32S "Offical Info from Mackie"
« Reply #55 on: April 19, 2020, 10:42:07 PM »
Sweetwater will be lucky if they get a buyer at any price.... :(

dpdan

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Re: DL16S/32S "Offical Info from Mackie"
« Reply #56 on: April 20, 2020, 02:05:50 AM »
I have listed my last DL32R mixer on eBay... It has a starting bid of $9.99 and no issues whatsoever.

https://www.ebay.com/itm/164167259626




WK154

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Re: DL16S/32S "Offical Info from Mackie"
« Reply #57 on: May 21, 2020, 10:07:03 PM »
As of 5/21/20 calling for support ends in a partial message and disconnect. Apparently Mackie is shut down and if anyone is working to fix 5.1.0 it's not obvious. Social distancing from a computer must b something new. Customer service is non-existent.
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JohnMHoyt

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Re: DL16S/32S "Offical Info from Mackie"
« Reply #58 on: May 21, 2020, 10:10:11 PM »
As of 5/21/20 calling for support ends in a partial message and disconnect. Apparently Mackie is shut down and if anyone is working to fix 5.1.0 it's not obvious. Social distancing from a computer must b something new. Customer service is non-existent.

I figured development would be freakin awesome during a shutdown!  Nothing to distract you. =)

I've had my in-ears at Westone since March...   No sign of them, as they are closed down too apparently =( :(

WK154

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Re: DL16S/32S "Offical Info from Mackie"
« Reply #59 on: May 21, 2020, 10:34:23 PM »
Yes I was thinking about posting a Mackie/customer relations post but held back for this to subside. It has become clear that after Greg Mackie (1992) sold out, customer relations became a thing of the past and only profits mattered.
When in doubt KISS