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FAQ: Pressing "Mute" Selects EQ Instead

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RoadRanger:
I have seen many complaints about folks trying to mute a channel and instead ending up in the EQ section and I've started to have problems with that myself. I have experimented a bit and if you touch the space in-between or even the top of the mute box you indeed activate the EQ function instead :( ! Can any of yous guys confirm this? Does anyone have a stylus and can map this out more precisely? I would suggest you aim towards the bottom of the mute box until Mackie has a chance to fix this :) .

EDIT> I looked at other apps and this might be an Apple "thing". The touch regions are all a bit lower than the buttons would indicate :( . So aim low! In any case I've recommended to Mackie that the mute button touch region be extended up into the space between the mute button and EQ to make this less problematic for us all :) .

WK154:
First it's been a issue since V1.0 and even if it was an "Apple thing" we should not be pointing it out to Mackie's "programmers". I would have fired all of them by now! I have at least a Million lines of code under my belt and responsibility of at least ten times that. If SAC where to dial in North Korea and hit the South instead someone would really be pissed. These are the apps I have dealt with in the past. Stop trying to find excuses for poor work! Not your job but it certainly affects it.Yes I have used pens and other means as "workarounds" to poor UI design. Solutions for this have been posted for a long time and Mackie is certainly aware of them for a long time! Now ask yourselves if they care?

RoadRanger:
Until I diagnosed the issue I don't think anyone knew exactly what the problem was. I'm sure Mackie is using the stock Apple button code. Now that we know I'm confident that it can be "fixed" :) . Is the sky always falling behind Door #3 ? ;)

BTW next time an F-35 doesn't fall out of the sky on your head due to a software fault - you're welcome :D .

RoadRanger:
Mackie was nice enough to acknowledge that they can see that now and intend to tweak it :) . As I speculated on another thread, I suspect they can't make any significant changes to the "look" of the main screen as there is too much invested in documents, literature, ads, catalog pictures, videos etc. :(

I'm confident that a bit of tweaking will make this a non-issue for most of us :) .

WK154:
Fist off it was F16's and other nastie's guidance systems and they don't fall out of the sky like Mackie (Mackie dosen't even soar). BTW you had it right  "F-35 doesn't fall out of the sky" Most of what I worked on was commercial high tech and I've been responsible for dozens of successful products. I know what it takes to put a product into the real world. I've owned several companies. I grant you none of the products were in this price range (except for ARS (Sweda) cash registers ~$2000). My own company's lowest in old dollars was $4000 (1967). What am I doing here? Remember, I'm retired and my wife teaches music and I do the tech.
RR did you get anything of value out of this release? Do tell! You don't do shows AFAIK so what does this leave? Mackie do you see the the fiddle between my thumb and forefinger playing MY HEART BLEEDS FOR YOU ????. Manuals and ads now control features! If that's the case I'm puzzled why you haven't added the BELCH FX. I'm sure it would make the top of the charts.
Mackie was nice enough to acknowledge that they can see that now and intend to tweak it Maybe we can all chip in and send them a seeing eye dog. Tweak it right out of existence with a iX16 or better yet a XDM1212. What happened to the TELL IT LIKE IT IS APPROACH ? Sounds to me more like a sugar coated review, happy that they released something!  Where's Jerry when you really need him?

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