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It Happenned - mackie Fader Software Locked Up During Show

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takis:
This happened just as the wedding got started with the dancing...  I was turning faders up adjusting eqs including main sub out eqs and then things locked up.

Going back and forth between the LR sectiona nd the Aux/Sub/Matrix section is a little cluggy.. this happened with the newer version, not the previous version. 

This is where it locked up.. going between the two sections...

Very disappointed... Had to stop the music.. reset Ipad.. reset the DL32R...  Did not save any settings and had to redo all EQs and channels.. I happened to use new main speakers along with having a different musician that I used other channels for their sound.. did not get a chance to save anything before the lockup.

What to take away from this...

1) be careful with the newest cersion going back and forth between LR and Matrix sections...
2) Once you start a gig at the beginning and before you start playing, especially with new setup anr/or additional musicians, always take a quick snapshot...
3) Find a good excuse as to why you are not playing music for 10 minutes....

Taki

Wynnd:
And this is a great place to keep an airplay device available.  You can always feed the mixer anyway.  (Settings don't change just because the ipad froze.)  It's also good to keep at least one extra ios device, at least an iphone to handle volumes if this occurs.  I always have at least two ipads and an iphone when running the mixer.  And I haven't had the ipad freeze like you did, I'm always concerned when mixing two different digital devices from different manufacturers.  Have always had issues with most computers for the same reasons.  I suspect manufacturers secrets are probably some of the problems.

takis:
That's a good point...  I do have an Iphone 6 with the Mackie MyFader, but I never thought to have this hooked up also...  I will do this next show...

Keyboard Magic:

--- Quote from: takis on June 01, 2015, 04:30:17 PM ---This happened just as the wedding got started with the dancing...  I was turning faders up adjusting eqs including main sub out eqs and then things locked up.

Going back and forth between the LR sectiona nd the Aux/Sub/Matrix section is a little cluggy.. this happened with the newer version, not the previous version. 

This is where it locked up.. going between the two sections...

Very disappointed... Had to stop the music.. reset Ipad.. reset the DL32R...  Did not save any settings and had to redo all EQs and channels.. I happened to use new main speakers along with having a different musician that I used other channels for their sound.. did not get a chance to save anything before the lockup.

What to take away from this...

1) be careful with the newest cersion going back and forth between LR and Matrix sections...
2) Once you start a gig at the beginning and before you start playing, especially with new setup anr/or additional musicians, always take a quick snapshot...
3) Find a good excuse as to why you are not playing music for 10 minutes....

Taki

--- End quote ---

That is unfortunate and a royal pain, especially at a gig. Ugh! I would let Beno know just the same. I think they are always concerned about issues with MF. If they can reproduce it, MF can be patched. Even if they can’t, they may have a solution for you just the same.

In the overall scheme of things you should be able to rely 100% on everything working as it should. In reality probably not, unfortunately. These kind of issues makes you nostalgic for analog mixers sometimes though. Like Wynnd mentioned mixing "apples and oranges"(dissimilar digital devices) can sometimes cause frustrating things to happen. Ah, computers!

Ram:
This happened to me 2 weeks back - but did not affect the live sound though.
I was not sure what I was doing that time- but the Master Fader (3.1.1 on Ipad2 docked) locked up.
Double clicking the 'Home Button' did not work.
I undocked the IPad -then I realized I was recording the program, and that stopped :-(
I took the Ipad out, now double clicked the Home Button, and killed Master Fader, and restarted Master Fader (not the Ipad) and resynched.
Docked the Ipad back, and started the recording.
While I lost a few mins of recording, my Live Sound was unaffected, but it scared me ....
I had Myfader on my IPhone and that was working -during the above time- so I did not panic.
-Ram

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