Thanks you all for the posts. While I am not a pro sound engineer, I have had my hands in sound gear for 30+ years, so at least I am not a newbie. Setup is iPod plugged into 25 /26 with no sub group or vca. Coming out of 13 & 14 to a crown power amp and into my passive EV's. I did finally get sound, but it's nasty. It is acting like there is a gate on it. I have checked both channels and the gates are off, comps are off, no effects, no eq. I can see the levels on the channels and on the main. I don't get any sound out unless I turn it way up, and then it is distorted. So in short it sounds like my level in is way to hot, but as far as I can tell that is not the case. I also have nothing at the headphone jack. I also tried just plugging a mic in and I get the same distorted sound. I have not changed any of the routing and that is still showing main outs at # 13 & 14.... Mackies phone support has been closed since Christmas Eve. I think they open tomorrow, but I will be at work...