I've seen similar erosion of corporate institutions whenever the founders loose control of the decision making process. The original vision and passion disappears and the focus shifts to short term gains, reduced costs, vague mission statements, and spread-sheet-based decisions made by folks that have no familiarity with the products, customers, or company history (often accompanied by massively overpaid CEOs). I've seen it in companies I've worked for and it's always sad to see when its a company you have a fondness for.
Could be said that that about sums up the past 40 years worth results of hot -shot MBA whipper snappers, greedy Vulture Capitalists, and an unchecked & unbridled
Federal Reserve. But, enough of that potential flamer of a topic.
More on topic.
MG service in Las Vegas is $50 US per hour for out of warranty service on the X32/Air products, including SM component level. Was informed that there should be little to no need for main board replacements as the technology and parts exist for repair. However, in the event of a need for main CPU board swap of an X32 Rack for example, the cost of swap would come in at approximately half of the aforementioned DL1608 replacement/swap, in house, not outsourced.
Twice the processing for half the cost. Hmmmm.
Anyone know the out of warranty DL32R swap/repair cost to the end user/owner? The answer to which I would suspect would be of considerable interest to current or potential owners of the DL32R. If there is info, please, share. Inquiring minds want to know.