Hello,
I've been having problem with the gain knob "sticking", where it will randomly drop the dB's on a random input. A singer will be performing and all of the sudden it will either get really quiet, or will blast the PA and scares the crowd. We use the headphone jack to record the service, and it randomly doesn't record the service. We usually have to physically tap the gain knobs, or turn it back all the way to the left and back to the setting for it to work. Any idea if the board is defective, need cleaned, or repaired? There aren't any gates, or compression used. I don't have any idea what is causing it. Any help would be greatly appreciated. Thanks.