following up, the new one did arrive a few weeks ago and i’ve just been so behind with the day job that i just got around to installing it this morning.
it looks the same as the last one and all parts are marked loud technologies. After installing it i did test it running MF 5.1
and found the previous problems were gone. The ipad properly charges and will play music thru the dedicated ipad channel on the DL16.
The original service pack i received must have been defective as the replacement seems to have resolved the issues.
Next task will be to find a way to secure the ipad onto the mixer since the newer ipads are a bit thinner and smaller than the
older ones were so it fits into the slide very loose. i’m sure i can add some padding or something to compensate.