Thanks. Yep as I suspected, should've hit the abort button. Got a hold of tech support before they closed for the evening. Only about 3 min. on hold. Very helpful and friendly guy instructed me to aboort and force update. The manual says not to hit the abort button. He said a couple people called with this problem. The firmware update hangs occasionally, and like a good ole Windows system, you gotta reboot & start over.