I'm pondering the upcoming releases from Behringer but can't stop previous bad experiences with the brand clouding my judgment.
The DL1608 is the first piece of Mackie gear I've owned or even used. It's working fine and looks well built. So far so good.
I have owned some brands that were partners (I believe) with Mackie and shared parts & development - RCF & DB Technologies.
DB Technologies is another brand I won't be rushing out to buy again. Their service department in the UK leaves a lot to be desired in my experience.
Prior to my DL purchase, I was aware of the Mackie brand and knew plenty of people who bought and used it. Reliability was never a topic of discussion.
On the other hand, I've owned quite a few Behringer units over the years due to a very local supplier and low pricing.
When the Behringer kit worked it was great, when it failed it was junk.
Behringer service (in my experience, in the UK) was very poor. Resale value of working units was poor too.
Don't get me wrong, not all of it went wrong but a significant enough amount for me to insist on testing every new purchase before I left the store.
Subsequently the local supplier stopped stocking Behringer because of the amount of returns and the poor service, he didn't want all the hassle for what was a small profit margin.
Now that Behringer own Midas they may well be a different proposition.
The purchase of an iX16, X32 or X32 rack would be a significant chunk of cash here in the UK, I don't know if I could take the risk.
Maybe if they offered a three or five year swap out warranty I might be tempted, perhaps they do already, I don't know?
Any piece of equipment as important as a mixer can never afford to go wrong IMHO. The consequences are obvious.
So the question is: Which product would you be more confident in, Mackie or Behringer?